ParcelABC - courier service Reviews

Stay away from this company. Wrong tracking. Lost my parcel. Lousy service. I payed extra insurance but ParcelABC refused to pay refund. Stay away from this company. I later provided the order number they refered to in their coment. Did I hear from them? Off course not!

The boxes were picked by a friendly operative and arrived in good condition and right on time

Very good service with a low price

I spent an entire year making a gift for a friend in Italy. When another friend travelled to Italy from South Africa she took the gift with her and I organised for ParcelABC to pick it up from her hotel and deliver it. It is now 2 weeks later and the hotel consistently contacts me to say no one has showed. Parcelabc tracking just keeps showing 'collection rearranged'. I've contacted support every day and got no help. The package has little money value but is precious and now it is stranded at a hotel in Venice and Parcelabc couldn't care less. The worst most useless service

Una plattaforma che in realta' non e' capace di gestire le consegne con i trasportisti. Ho pagato decisamente in piu' rispetto ad altre plattaforme per avere un servizio piu' rapido e specifico, ma in realta' si e' rivelata una fregatura. La compagnia di trasporto ha fatto esattamente come voleva, e Parcel ABC non e' stata in grado di offrire il servizio per il quale he pagato in piu. Decisamente non ritornero' a utilizzare questo servizio, non serve pagare di piu' per nulla di fatto.

Very user-friendly system and quick. I felt my parcel was in good hands

I had simply asked one thing: to call me 20 minutes before the driver arrived (in order to bring all the boxes outside), but that wasn’t done. I had to bring 8 boxes weighing 200 kg alone to the driver in less than 5 minutes because he was in a rush for other deliveries. The driver was understanding, but the person on the phone was terrible and refused to cooperate. I called 3 times yesterday and 3 times this morning. Avoid at all costs, no surprise they are the cheapest, terrible service, absolutely no respect. J'avais simplement demandé une chose : m'appeler 20 minutes avant l'arrivée du chauffeur, ce qui n'a pas été fait. J'ai dû apporter seul 8 cartons de 200 kg au chauffeur en moins de 5 minutes, car il devait se dépêcher pour d'autres livraisons. Le chauffeur a été compréhensif, mais la personne au téléphone était exécrable et refusait de collaborer. J'ai appelé 3 fois hier et 3 fois ce matin. À éviter à tout prix, il n'est pas surprenant qu'ils soient les moins chers, c'est terrible, aucun respect.

Thank you for the fast delivery! I hope next time you won't cancel the delivery if the dimensions were a bit altered. The difference in dimensions was not very big and I had to cancel my order and re-send my parcel the next day. Anyway, I recommend this service to everyone.

Everyone warned me not to send a parcel to South Africa. During my research, I came across ParcelABC and took the plunge. The courier arrived on time for collection and the support was quick and helpful. After 6 days, my gift arrived safely at my newborn great-nephew. Thanks to ParcelABC!

Sehr gute Abwicklung des Päckchens vom Hotel, trotz kleinerer Schwierigkeiten !

hemos necesitado cancelar el pedido, intentando llamar literalmente 20 minutos despues de hacer el pedido y nos han cobrado 40€ por cancelacion. aparte de que no te contestan a ninguno de los dos telefonos que tienen habilitados en la web. no los volveremos a usar.

Hice un pedido con numero de orden BRES-669448299 de un paquete de Brasil para España y claro que primero se paga. Después de 5 minutos de tener pagado me llega un correo informando que los productos no pueden ser enviados. Hice la solicitud de cancelación y la empresa me informa que solo hacen la devolución de 75% del valor pagado, o sea no informan nada, primero se paga y 5 minutos después llega un correo eletronico que no pueden entregar los producto y la empresa se queda con 25%. SON ESTAFADORES.

GECN-381057774 Didn’t receive label yet and support team doesn’t reply.

Buena experiencia, me llama siempre el repartidor y si puedo ir recojo el paquete en mi casa y si no voy a la empresa,son amables y te dan siempre una solución, al contrario que Seur, cuando me mandan algo por Seur tiemblo, y no tengo nada que ver con Parcela simplemente digo lo evidente y que me ha pasado a mí con Parcela, trabajan seriamente

Nice service

Tout ça c’est passé très bien et très très rapide

My experience with Parcel ABC was extremely good. Especially the agent assigned to me DANIEL was very understanding and helpful in all ways. His quick responses to my emails cleared all my doubts.

unkomplizierte Abwicklung, gerne wieder