10 months ago
Highly recommend service. I received package on time 😊
10 months ago
fast delivery and great customer support 😃
El servicio fue el esperado pero me tuvo un poco nervioso porque tuve que andar monitoreándolos mucho ya que querían extenderse mas en la recogida del paquete. Al final cumplieron solo no se que habría pasado si no les hubiera insistido, pero muy bueno.
Wir sind mit dem Service zufrieden
Quick and good service
QUICK SERVICE
ParcelABC schliesst in seinen AGB fast alle Waren aus. Das obwohl jedes Unternehmen in der EU diese Waren transportiert. Auch wenn der ausgewählte Kurierdienst diese Waren laut eigener AGB erlaubt, schliesst ParcelABC sie aus. Der Vertrag wird daraufhin gekündigt und 25% einbehalten.
Hat alles super geklappt.
order number: PTIE-861271562 I sent an urgent post with Express UPS service and I dropped it in the locker and it has never been collected , I tried to contract ParcelABC , they don´t pick up the phone nor answer emails.
courier came one hour before the planed time and was told to come at the agreed time. at the agreed time he came really irritated and when he was told that Im coming in 5 minutes he decided to leave. hopefully I cached him downstairs. courier didn’t know english and didn’t have consignment note with barcode with him. thats why he started say dirty words like „pierdole”. normally in DHL the courier comes with the consignment note. why in your company it is my obligation to print something?
Excellent system, pricing and delivery. The ParcelABC system was easy to use, it offered me several options for shipping which were very reasonable. Labels and export documentation were sent quickly. Parcel pickup happened on the nominated date/ time and the parcel arrived from Czech Republic to Australia in 3 days. I will definitely be using this service again. Thank you PacelABC
Great support, I had a package from Vienna to Brno, the support team was super helpful and responsive - even when there was an issue with the delivery in Brno, they were able to resolve it quickly. If I'll ever find myself with a package to send internationally I know I can relay on their help. The price was also decent and I could insure the package in case of any issues. 10/10, would recommend to a friend 😉
todo perfecto
Zaskoczyła mnie szybkość dostawy. W piątek nadanie a w poniedziałek już nastąpił odbiór
Really bad experience with this company. They are not a shipping company but rather a customer-facing intermediary, that made me a competitive offer, then engaged UPS to pick and transport my boxes (they arrived almost destroyed), and then came back and asked for additional money not initially agreed. The reason they stated for sending an additional invoice is that the boxes were heavier than in the order, however I kept an Excel with the weight for the boxes while packing and this was not true, indeed the boxes were lighter than agreed. If you don't pay the additional invoice, their lawyer Neil Barnett will send you several threaning emails. Do not trust them!
Customs invoice not relayed to carrier Statuses update lagging by several days
muy buena experiencia, envío rápido y en muy buenas condiciones
First time to use ParcelABC and everything went smoothly. Will choose again next time.
When we are looking for shipment from A to B, we did many research & comparison. ParceLabc came out the best of our study. We go ahead online place our order and make payment, all smooth, no hidden charges. Pay our taxes, goods received and case closed!:)
Don't do business with parcelabc.com. They lose shipments that you order to pickup from abroad. Eventually I had to CHARGEBACK through credit card company because i never received compensation of 25 EUR. (Initialy i paid 24 EUR for shipping) this is their tracking number ESLT-882157765 PARCEL ABC OFFER POOR LOST SHIPMENT COMPENSATIONS. Regular courier is covered under 25 EUR maximum compensation, while other companiess uninsured shipments are covered with 100 or 150 EUR per shipment. They charge extra 5-7 eur for insurance. *Fedex slowest shipping service is covered with 150 EUR insurance per package. They will not compensate you those 25 EUR, replies with "Waiting for courier delivery company descision" you will receive. Shipments that are lost you will have to wait for 3 months MINIMUM before they move their finger. Another thing. Parcel ABC courier is unofficial and does not have standardised tracking system, so eBay or Amazon or anyother marketplace tracking systems will not recognize Parcel ABC labels. If you are ecommerce reseller or use Marketplace platofrms to sell, and sell in EU or abroad just avoid this company.
Ocena za tragiczną obsługę klienta. Pół roku trwa odzyskanie pieniędzy za utraconą przesyłkę. Musiałem pisać do nich wielokrotnie żeby pchać sprawę do przodu. Zero proaktywności z ich strony.
Thank you for your service
Based on analysis of 120 reviews rated 1-2 stars for ParcelABC - courier service
“Been 9 days no package When email to complain customer service just said Terms and conditions say "no guarantee o...”
“Paid for quoted 3 day delivery at a primum price”
“Paid for quoted 3 day delivery at a primum price”
“They take your money, bombard you with more and more questions, cancel the order because of the changed sizes (the pr...”
“Tried to cancel my order and they refused to refund my money, and are trying to take a 25% "administration fee" for b...”
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ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
This profile hasn't been claimed by the business owner.
ParcelABC receives a mix of feedback from its users, with a notable 72% expressing positive experiences. Many customers praise the service for its fast delivery and competitive pricing, highlighting the efficiency of the courier service and the quality of customer support. Reviewers frequently mention that packages arrive in good condition and on time, making it a reliable choice for shipping needs. However, there are significant complaints regarding delays in parcel collection and issues with paperwork, which have led to some shipments being delayed longer than expected. A few customers express frustration over the lack of guarantees for delivery times, particularly when premium fees are paid. Overall, while ParcelABC is recognized for its good service and affordability, it faces challenges with consistency in delivery and communication.
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