Accuracy, easy to book
Easy to book, the service has always been accurate so far.

10 months ago
Highly recommend service. I received package on time 😊
10 months ago
fast delivery and great customer support 😃
Easy to book, the service has always been accurate so far.
Terrible customer service, lost my time a money, and my package did not even arrive to its destination. DO NOT USE THEIR SERVICES.
I use ParcelABC regularly to ship parcels within Europe. So far everything has been collected and delivered. When I’ve had to contact customer service, response has always been fast and answered my questions. Prices are competitive, cheaper than going direct to the couriers themselves. My experience with this company is positive.
Scammer! Paid extra insurance for nothing!!! The customer care is disgusting! The courier (CTT Express) lost my parcel, and I’m trying to have a refund of my extra insurance I paid with ParcelABC!! I’ve explained the situation 5 times to them (request: 281368) and the customer support is vague and unresponsive. It happened the 24th of April 2024, and still not received anything from them, so far (9th August 2024). Right after the accident, I raised a claim with CTT Express and Parcel ABC, and sent to them proof of value of the goods inside the box lost. Both of them confirmed that were investigating, and they had communications between them. Parcel ABC confirmed that CTT has lost my box!! So why don't give me a refund of the extra insurance?? Details below: EXP. CTT EXPRESS: 0010000060103059694033 CUSTOMER REFERENCE: PTES-785271759 Instead of receiving the package mentioned above, I received a package intended for someone else (a plastic bag with SHEIN products inside). The courier, I assume by mistake, placed my package's label over the plastic bag belonging to another person. Indeed, if I scratch it off, I can see the original label underneath, which belongs to another recipient. I’m trying to keep contact with your support service (request: 281368), but they are unresponsive from 3 months so far. So, this is a scam!! I will happily change the review when receive the reimbursement.
Great customer service. Real people that respond quickly and help you out.
Not sure why this company has such good reviews. Its a scam company and just wasted my time. don't go for them as they just say our server is down, chose another courier company, if I had to choose another company then why they have opened their business. just close your business and shut down your website so people will directly go to other companies rather then wasting time here!
Pünktliche Abholung, offensichtlich schonender Transport und pünktliche Zustellung! Leistung: TOP Warum leichte Preisdifferenz zwischen Anlieferung und Rücklieferung besteht, ist nicht ganz plausibel. Trotzdem empfehlenswert.
Envoi très rapide. Collecte bien effectuée. Petit couac sur l'envoi des étiquettes
Der Aufkleber kam nicht
it was good the delivery was on time and is reliable
Easy to use website all delivery’s we’re made on time . Good service good price
Wszystko poszło gładko i sprawnie!
Very fast, convenient and good price
I want to know the status of ESUS-495280085 . Customer support is not replying on mail . Provide me any phone number to contact or provide the status . Still no update or response on 5th August
This company stinks. They couldn’t get my packages through customs and kept asking for more money. Now my packages are gone and they still want more money.
Seur, con los fallos que organizo se resolvio suerte a Daniel de Atención al cliente de Parcel ABC Saludos
Perfect on pick up. Excellent delivery.
Excellent service! Monika was incredibly helpful in resolving my issue quickly and efficiently. I truly appreciate the prompt and professional support. Thank you for the great customer service!
Muy buen servicio
Good price, easy to handle and really fast delivery (from Poland to Germany in 1 day) I can recommend it!
Based on analysis of 120 reviews rated 1-2 stars for ParcelABC - courier service
“Been 9 days no package When email to complain customer service just said Terms and conditions say "no guarantee o...”
“Paid for quoted 3 day delivery at a primum price”
“Paid for quoted 3 day delivery at a primum price”
“They take your money, bombard you with more and more questions, cancel the order because of the changed sizes (the pr...”
“Tried to cancel my order and they refused to refund my money, and are trying to take a 25% "administration fee" for b...”
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ParcelABC is a courier service that specializes in providing affordable parcel delivery solutions for individuals and businesses. The company operates a user-friendly platform that connects customers with available space in courier transport, enabling them to ship parcels at competitive rates. ParcelABC's services cater to a diverse clientele, including e-commerce retailers, small businesses, and everyday consumers looking for cost-effective shipping options. With a focus on efficiency, ParcelABC simplifies the shipping process through its easy-to-navigate website, allowing users to obtain quick quotes and track their orders seamlessly. The company serves a global market, offering door-to-door delivery services that accommodate various international shipping needs. By leveraging partnerships with multiple courier providers, ParcelABC aims to deliver reliable and economical shipping solutions, making it a valuable resource for those seeking to send parcels both domestically and internationally.
This profile hasn't been claimed by the business owner.
ParcelABC receives a mix of feedback from its users, with a notable 72% expressing positive experiences. Many customers praise the service for its fast delivery and competitive pricing, highlighting the efficiency of the courier service and the quality of customer support. Reviewers frequently mention that packages arrive in good condition and on time, making it a reliable choice for shipping needs. However, there are significant complaints regarding delays in parcel collection and issues with paperwork, which have led to some shipments being delayed longer than expected. A few customers express frustration over the lack of guarantees for delivery times, particularly when premium fees are paid. Overall, while ParcelABC is recognized for its good service and affordability, it faces challenges with consistency in delivery and communication.
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