Thank you!
Super helpful and got exactly whatI wanted!
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Super helpful and got exactly whatI wanted!
An efficient service through Caitlin who was easy to talk to. She was helpful, knowledgeable and provided a range of options needed to inform my choices and make my booking as required.
The knowledge he had and the suggestions Mo gave us, also his patience dealing with what probably seemed like irrelevant questions, where very much appreciated.
Tina who we booked With was very helpful and advised us re Cabins and extras
We have booked three trips with Paramount. One with Virgin and the price and package were amazing. Had a small problem with a transfer not turning up which they solved afterwards. Then a Celebrity Cruise which was OK - no credit given and zero communication before or even after the cruise which was poor. No, "have a great trip" or anything. and finally a transatlantic which we moved to them from Royal and they saved us £100. Again not great but better than nothing. I guess they are busy but for pricing they are good, for customer care and making you feel welcomed and appreciated Iwould give them a 2 to be honest. In response to their response. The email they sent was automated and not personal at all. No on had a name on it. Didn’t make you feel good at all.
Mo was fantastic very professional and friendly nothing too much trouble
Great service from your advisor Mo
Tina Conlon dealt with us. Answered all our questions and covered everything. Very thorough. A pleasure to deal with
Tina’s amazing
First time booking with you very helpful definitely book with you again
Amazing service and we now have a wonderful holiday to look forward to personally created to our wishes
Very friendly a knowledgeable service provided.
All questions were answered and explanations clear
I’ve just received some excellent service from Robin and have purchased a cruise as a result. Paramount are a really knowledgeable and are a great company to do business with.
Found very helpful and easy to book
Very efficient service from Robin. Paid deposit and hey! presto. going to Australia and New Zealand in 2025 . Confirmation emails within 30 minutes. Great price package for cruise and stay.
Fantastic service, Mo was excellent gave great advice and sorted us with an unbeatable price for our cruise with Virgin Voyages. Will be using again!
Booked NCL cruise package from Miami to LA and onwards to the Hawaii Islands. We spoke to Mo, who was so helpful and professional and answered all our questions - thank you Mo.
Great professional assistance and advice from one of the most pleasant people I have had to deal with by phone strongly recommended to all
Very helpful all booked no stress The advertised price is the price we paid no hidden extras
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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