Good communication and when I got what…
Good communication and when I got what we needed
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Good communication and when I got what we needed
Andreia the cruise advisor was very pleasant and helpful and answered all my questions I had before I went ahead and booked my cruise.
Caitlin is very helpful got back to us quickly and answered our Questions well done .
Customer care. Full knowledge of the cruise and add ons. Andreia Silva was fantastic organizing our trip and answering all our questions.
Very helpful and dealt with any queries I had. Define use them again
We have booked with Paramount a few times now. Excellent service and easy to contact.
Michael was very helpful through the whole booking, would recommend
Robin great to deal with. Nothing is to much trouble always accommodates all our requests 👍
the ease of booking and tina explained everything in full peace of mind
Excellent service and a lovely representative a pressure to talk to him
Great service from Mo. Very knowledgeable and excellent customer focus!
Made an enquiry and Caitlin gave me a quote. She was available for any questions and I had and was very helpful. we booked a few weeks after the initial enquiry and Caitlin completed the booking. Thanks for your help
Great personal contact. Very prompt replies and good value for money
Very happy with Robin who answered our multiple questions beforehand to help us find and arrange an awesome itinerary. Thank you.
Simply process, very friendly and engaging agent. Looking forward to our vacation.
Mikey our paramount rep was very thorough polite and efficient. He was clearly knowledgeable about the cruise we booked. I would highly recommend his services
Caitlin has been very helpful at all times
Robin was first class. He knew his stuff. Not pressurised at all. Delighted with whole procedure and looking forward to trip
Big shoutout to Patrick & Caitlin at Parmount Cruises. They assisted me with booking my first ever cruise with Virgin Voyages. Their guidance and recommendations saved me £1,000 compared to booking direct. Would recommend this company to everyone and will 100% be using them again for my next holiday!
Booking made with minimum fuss. Extremely helpful.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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