Robin was most helpful to help me to…
Robin was most helpful to help me to book the cruise.
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Robin was most helpful to help me to book the cruise.
Top quality service from Paramount, yet again. Nice people, & easy to deal with.
2nd cruise booked within 6 weeks following a well targeted direct email Super package with very interesting itinerary at a great price. What’s not to love Thanks again Mo Great service
Agent was very knowledgeable and offered the best price
Robin was very helpful, polite and efficient.
Catlin was amazing👏 x
Booking was made easy. Mo answered all questions I had, broke down the cost so I knew how much each traveller was paying and adding on the extras as requested. He was vey polite and chatty and was able to give personal views
We booked a cruise last year with paramount cruises and from the moment we landed we where treated like royalties the cruise from Rome was amazing and I could not wait to book the next adventure so yesterday thanks to Mikey I made a booking to cruise around Australia and new Zealand for 2026. Mikey has been amazing from start to finish because I had his poor head pickled 😂 I wanted to spend extra time to visit family in Perth this was no problem Mikey sorted it all out ,I need a isle seat on the plan sorted ,so looking forward to this amazing cruise thank you Mikey and Panaroma for your excellent 5 star service
Very helpful can’t do enough for you and after sales very good too
The staff on the phone , very respectful and she gave me an option . Thank you for a good services. i am excited our trip soon. I can highly recommend!!!
Caitlin was extremely quick and responsive and answered all of my questions with ease. She really knows the products.
From the first enquiry, Mikey was so patient and available to help by answering any questions/queries we had. Though it took us 2 weeks to finally make the booking, Mikey communicated without being pushy, to ensure that we had all of the information we required.
Caitlin was very efficient in organising our cruise nothing was to much trouble for her
The person on the telephone, explained everything fully, and was very polite and helpful.
Mo was really friendly and helpful with our booking. Despite me having done my research, he was able to put my ideas into a package at an affordable price.
Robin was very friendly and professional, he was able to tweak the holiday we wanted to best suit our needs. Very informative and helpful, we felt totally comfortable with our booking experience.
Easy and honest communication/process
Have a feeling we can trust them.
Yes paramount cruises seem to have a great knowledge when it comes to cruises.robin was helpful patient explaining things around the booking thank you 🤠.
Robin was very helpful and informative. Booking was made without any issues.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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