9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Would have no problem recommending this company. There are so many travel agents out there it's a minefield, however , you will have no problem if you are fortunate enough to book through Mikey. The last travel Agent I booked through nearly cost me £7,000. So thank you Mikey Anita 7 .
Caitlin has provided everything we need to make this the best holiday ever! It’s a 75th birthday present for my husband and she has helped quickly and pleasantly with all our requests.
Patrick is terrific. Quick responses and so helpful.
Advisor -Tina was so helpful and nothing was to much trouble for her to check
My friends have just booked a holiday of a lifetime with one of your staff. Mikey is a credit to your company. Helpful and very knowledgeable. Nothing was too much trouble and his customer service is second to none. Thanks again for all your help Mikey.
quick responses good customer relationship and honest and helpful help booking this holiday.
Excellent booking process!
Robin was great at giving quick costs & advising on best cabins on the Cruise. He responded quickly & sent payment links for each person who booked - all very efficient & painless
Mo was very helpful, explaining everything answered all my concerns and was very pleasant.
Mikey was very helpful with my Virgin Cruise booking. He sent me quotes on line as requested by me and he only rang me when I requested a call. The booking was was set up very efficiently. Mike’s was polite and helpful and answered all my questions.
Caitlin was extremely helpful, found us a great deal for the cruise and was very professional throughout. She was also extremely knowledgeable on the brand when answering all my questions about the ship and what it has to offer.
Very smooth process, the quote I received was the price I paid , which I have to say is very competitive. My paramount contact Mo was very informative and patient with any queries I raised . I have already recommended Paramount to other friends.
We contacted Robin who gave us advice on every query we had. Very smooth
Tina is very helpful
A good experience overall knew what to expect as booked with Paramount previously.
Robin responded quickly to texts and emails throughout the booking process, and I never at any time felt under any pressure to book
Mo was very helpful and friendly. Very easy to talk to.
Tina was really helpful
Great assistance from Mo
Tina, the agent was friendly, helpful, informative and faultless. The coming holiday itself sounds like one of a lifetime!
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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