Friendly patient Tina as many questions…
Friendly patient Tina as many questions asked, good professional
9 months ago
Robin guided us through our booking process with great knowledge and helped make sure we got the best options for our trip
10 months ago
extremely helpful and provided all the information I needed in a timely manner
10 months ago
We always book cruises with Paramount, but to be fair Robin is the real reason we book every time with them. Great service and banter and Robin is our go to guy. Istanbul cruise hear we come!
10 months ago
Andreia was excellent. Communicated all the way. Answered all my question and went out of her way to arrange the full package for our cruise in March 2026. Flights from South Africa, transfers and pre... See more
Friendly patient Tina as many questions asked, good professional
Robin was very helpful
Caitlin was great from first enquiry to booking our holiday This is my second time of booking with Paramount Cruises and can honestly say my first holiday went perfect, no issues at all and communication right through was good 👌
Easy booking process and great conversation. No hesitation booking again
The travel agent Tina made everything clear and easy. She had personal knowledge about the cruise ship
Helpful with the booking and room location.
My third time booking a cruise with Paramount. As always, the experience was very easy with excellent customer service
Fabulous service from Paramount. Great value deals, brilliant communication.
This is the second time I have used this company and the service was excellent, very knowledgeable and helpful
Robin has managed our requests superbly and responds to all requests quickly and efficiently Paramount were recommended to us and whilst we contacted other companies to consider our options, we were satisfied that paramount were offering not only the best deal but the best service
I can honestly say I've never had a holiday booking experience as the one provided by Paramount and especially Caitlin. From start to finish the booking was so easy, with Caitlin more than happy to make amendments when we decided to book more people into the group. Flights, transfers, hotel and cruise were perfect. Traveled for the first time with 2 people in wheelchairs and the organisation was faultless. I would 100% use paramount again, in fact already looking for next year!
Very helpful & quick to return any emails.
Fantastic service, Tina who dealt with my query was helpful and informative and made the booking process very simple and easy
Very helpful staff in us deciding which cruise to go on and including sorting out our our overnight stay in Barcelona
So easy to book and very helpful staff
Quick and easy customer service and booking
What I asked for, I received it! And I received it instantly, properly, detailed, with kindness, interest in my needs and effectiveness. Thank you Patrick Hill and all the others for transforming my enquiries to enjoyable vacations..
Last time we went with your company and was very happy with the organisation and help we received. This time we are hoping with the same cooperation.We were on a cruise with another company which we found not amusing and had three problems with our bathroom which were eventually fixed and then work on our balcony.
Patrick was so helpful , responded to emails promptly and gave us all the answers to our questions with no hard sales.. Done his best to find us a good location on the ship with his personal knowledge… 100% use Paramount Cruises again. 15 June 2024
Mo was very helpful and knowledgeable about the cruise being booked. Great price for our VV cruise this summer.
Based on analysis of 3 reviews rated 1-2 stars for Paramount Cruises
“Took my £5000 and no customer service when you have an issue”
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Paramount Cruises specializes in providing tailor-made cruise holidays for travelers looking to explore a variety of global destinations. The company offers a diverse selection of cruise packages for the years 2026, 2027, and 2028, catering to vacationers interested in sailing to popular locations such as the Mediterranean, Caribbean, and Asia. With a focus on delivering great value experiences, Paramount Cruises ensures that customers receive personalized service and access to exclusive deals. Targeting both seasoned cruisers and first-time travelers, the company emphasizes the importance of choice and flexibility in their offerings. Customers can easily search for cruises from various lines and destinations through the Paramount Cruises website, which also features promotional codes for additional savings. With a commitment to customer satisfaction and financial protection through ABTA and ATOL, Paramount Cruises aims to make the cruise booking process straightforward and secure for all its clients.
Paramount Cruises receives overwhelmingly positive feedback, with many reviewers praising the helpfulness and efficiency of the staff, particularly Robin and Andreia. Customers appreciate the seamless booking process, noting that staff members go above and beyond to ensure a smooth experience. Reviewers highlight the excellent communication and personal attention they receive, making them feel valued as customers. Many express satisfaction with the competitive pricing and the overall service quality, often returning for future bookings. However, a few complaints mention issues related to flight arrangements and booking times, indicating that there may be occasional hiccups in these areas. Despite these minor concerns, the majority of feedback reflects a strong sentiment of satisfaction and loyalty towards Paramount Cruises.
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