Online Carpets Reviews

Carpet fits beautifully, Order came exactly when promised and has brightened up the guest room. Just need the new wardrobes now

Very well made products swift delivery times and notification before delivery is die would highly recommend, infact I did to my family members 😀

Good price fast delivery high quality carpet definitely recommend

Great choice of carpets and underlay, best prices on the internet, delivered on time and a very helpful delivery driver. Carpet looks fantastic, very pleased, thank you.

Sent sample when I was unsure of colour, very prompt. Guy I spoke to helpful and order arrived within time given

Have used these for carpets underlay and grass and the quality for the price point is unmatched

Quick delivery and quality product

Great price, great service-highly delighted.

Easy to use site.

Excellent service. Easy to order and delivery was very quick and efficient with the online tracking

All went smoothly from ordering to delivery and big shout out to the delivery team, think it states they will only deliver to your boundary but the guys had no issue taking into the garage

Good range of flooring Delivered as promised on due date

Great products, great service, so pleased with my order lvt flooring looks fab.Will definitely buy from you again thank you.

Great choice of carpets at fantastic prices. Quick delivery. Appreciate being able to have samples sent so quickly at no charge. Definitely recommend.

Delivery driver attempted delivery to a neighbours address - not mine! I phoned the carpet company straight away and they said they would come back to me which they didn't. I then chased 1 hour later and by that point the delivery driver was nearly back at depot. They said they could only then deliver 5 days later. When I said then I would have to cancle my order they didn't seem very bothered.

Very happy with the flooring

Fine products but rude and unhelpful staff when trying to chase delayed delivery. For context, my order was delayed despite paying speedy delivery and getting incorrect delivery notification. I was told it was probably my fault because maybe I missed calls to book delivery (not the case). They just gave me the number to arrange the pallet delivery myself. I had to chase them to get my money back. When I raised a complaint about the rude staff member, she lied and said the complaint was about late delivery not her. My complaint was never followed up. Very disappointing. I feel like they don't care about their poor service and ignore any negative problem. As a result, I hope posting on here will bring their attention to improving customer service in future.

I am extremely happy with the quality and price of my carpet ,very good value

Delivery was about 3 days but didn’t go to plane sent me text saying be here in 25 mins great (not great) after an hour I thought where they got to checked tracking says delivered I was like WHAT look at pic on tracking not my front door we that was it I rang and stared looking for green door they started telling me oh looks like such such number on google I said well that’s not my number where have u dropped it we will ring driver get he to collect it and get it to you when we have contacted him we will call u bk ok .. well I carted on knocking doors on 5th attempt I found it 20 doors down so I called them told them where it was they said ok glad u found it obviously I was expecting them to send the driver back to collect it and delivery to the right door but no over 2 hours later no contact nothing so I fetch it my self no apology no compensation no contact not really good customer service…. Now the flooring was layed and on ends of most boards are white they are not the colour of the top of the board like they should be so I am under the assumption that the flooring is faulty as the colour is missing off the ends I have now emailed them still waiting for a response ..as I’ve had enough now will be calling next as soon as I have time .. They took the Mick with the delivery. I think the driver needs Specsavers and now the floor seems to be faulty not happy … worst thing is I was going to order more flooring for my kitchen and now I’m in two minds unless to sort this out very annoying. I just have to go somewhere else somewhere on my doorstep so I can take it back if there’s any problems.

Top quality floorings at a very reasonable price. Delivery was very good too.