Online Carpets
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Delivered to wrong address
Delivery was about 3 days but didn’t go to plane sent me text saying be here in 25 mins great (not great) after an hour I thought where they got to checked tracking says delivered I was like WHAT look at pic on tracking not my front door we that was it I rang and stared looking for green door they started telling me oh looks like such such number on google I said well that’s not my number where have u dropped it we will ring driver get he to collect it and get it to you when we have contacted him we will call u bk ok .. well I carted on knocking doors on 5th attempt I found it 20 doors down so I called them told them where it was they said ok glad u found it obviously I was expecting them to send the driver back to collect it and delivery to the right door but no over 2 hours later no contact nothing so I fetch it my self no apology no compensation no contact not really good customer service…. Now the flooring was layed and on ends of most boards are white they are not the colour of the top of the board like they should be so I am under the assumption that the flooring is faulty as the colour is missing off the ends I have now emailed them still waiting for a response ..as I’ve had enough now will be calling next as soon as I have time .. They took the Mick with the delivery. I think the driver needs Specsavers and now the floor seems to be faulty not happy … worst thing is I was going to order more flooring for my kitchen and now I’m in two minds unless to sort this out very annoying. I just have to go somewhere else somewhere on my doorstep so I can take it back if there’s any problems.