Online Carpets Reviews

I would definitely recommend Online Carpets, as it was my first time ordering sheet vinyl from them, and their company was fantastic from start to finish ie placing my order, to answering their phone, customer service. Along with the quality and price, which was good value. The delivery driver too was fantastic, and helped unload, without complaining. As we are a very difficult address to find, the driver phoned in advance, which was very helpful.

I am a first time buyer for this company and I will say their customer service is good. They are quick with their response and are willing to help with any issues that you have.

I sent off for some samples which arrived very quickly, these were helpful for checking the right thickness and colour. I then ordered 2 carpets and got a order confirmation straightaway. The next day i got another email giving delivery information. Then on delivery day there was a timed delivery with live tracking. The carpets were delivered at 10am and I was able to fit them straightaway. Online carpets are the best it was so easy to order and the constant realtime information emails are fantastic. 5 star service and delivery. I would recommend.

Amazing service over all and great customer service! Really happy with online carpets!

Great prices and top quality products too, have bought from this company many times.

The delivery arrived on time. The carpet was exactly as described, cannot fault the company, would highly recommend to anyone looking for carpet supplier.

I ordered 9 packs of flooring and the guy left it at my entrance to flat I'm first floor paid 20 pounds for delivery i had to lift it all up 1 floor i was 1 pack short still have to lift it up plus another 20 pounds i find it shocking you have to pay 20 pounds for delivery and they don't bring it up to your door

Fast delivery, great price and quality carpet and underlay, would highly recommend

I had carpets on no less than several occasions and the quality is outstanding. On all carpets I've had impaticular the saxony range with the carpets durable and easy to fit I personally like a mid range carpet hessian backed worth every penny. Mr damion king . Leeds 16

Excellent service and price and quick delivery Highly recommended

Online Carpets, a company that shows others what customer service is really about. The goods were ordered and a delivery timeslot had been agreed/allocated when for reasons beyond our control we needed to urgently change this slot. On contacting the company this problem was resolved without a problem, to our complete satisfaction.

I’d never considered buying a carpet online before, but once I realised it was half the price of an almost identical carpet in-store, I took a chance. It was free to order a couple of samples, and they arrived very quickly. I then ordered my actual carpet, and the process was really simple. After placing my order, I needed to make a small change. Fortunately, I was in time to do this before it was dispatched, and the lady on the phone was very helpful. My carpet arrived within a few days, and it was exactly as described on the website. I’ll definitely be using this company again, and will be recommending to friends too!

Excellent customer service. They were incredibly helpful and proactive. Highly recommend!

Beautiful quality carpet. Delivered quickly. Great prices.

Would order from this company again. I ordered underlay and grips, got delivered quickly and good quality.

Carpet was exactly as advertised. Really good quality. Very pleased with it. Relatives impressed and they will probably order from this firm in the near future. Cannot give exact date as we did not lay the carpet until we had finished decorating.

Fast & easy highly recommended

Fast delivery and nice carpet for price thanks

Bought a carpet from them 3 months ago Quality is amazing and they were much cheaper than carpet right! Just make sure you get a fitter

Good product delivered on time