Octopus EV vehicle
Seamless quick and easy so pleased with the new car!!
Octopus Electric Vehicles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Al the information given was realistic and accurate, I did have to chase to make sure I was kept inthe loop
Absolutely fantastic customer service. Constantly kept up to date with plenty of support in place. Nothing is to much t...
⭐️⭐️⭐️⭐️⭐️ Octo-mazing EV Experience Powered by Exceptional Service! I recently received my EV car and home charger thr...
Honestly, the experience I had with Octopus EV couldn’t have been better. Jessica was extremely helpful, knowledgeable a...
Seamless quick and easy so pleased with the new car!!
Perfect, especially the personal interaction from Lulu and Ross from Octopus. Made getting a new EV from then a memorable experience. I would thoroughly recommend Octopus to anyone.
Hassle free good communication and a fast turnaround
Wow what a fantastic experience, dealt with David Attree and he went above and beyond to secure me exactly what I requested! Fast and professional I would recommend again and again!
Octopus made the process to purchase my vehicle extremely easy! Both the sales team (Haseeb) and my Customer Operations Specialist (Valentina) were helpful, responsive and willing to assist on even my most mundane questions.
Octopus kept me informed all the way through the process.
Professional staff.
Octopus made the process of transitioning to an EV simple and streamlined, and even rectified an issue with our order.
Absolutely fantastic service - Mathu, Mei and the rest of the team made looked after us at every step, making sure the car would be right for us and that we understood what was going on at every point.
Excellent experience
Whole experience was seamless. The car came much quicker than expected and the free home charger is due to be fitted in good time. Communication was great throughout the process.
Great customer service, Lulu was really helpful
All has been really good with Octopus, and I had asked lots and lots of questions throughout the process which all were answered by my handler, Rhianna. I think the process was very smooth and everything was delivered as explained, so a great service all round. Sales aftercare with Amber has been fantastic too!
Friendly staff. Keen to support throughout the whole journey not just to get the sale. Staff listen & they are patient. Regular contact. Make you feel like your the only customer they have.
Good communication and straight forward advice and help
Mei was my EV point of contact throughout and provided me with key information at key stages of the process. She was always happy to help and to answer questions. Overall a really positive experience.
From finding a car (a 7seater), to ordering, availability, a free home charger and the Octopus Intelligent tariff for eco friendly and cheap charging - plus easy delivery and a great service - would thoroughly recommend. The car is also brilliant and the kids love it already!
Easiest process for buying a car I have ever experienced!! Carys was great in answering any questions I had. Very smooth process.
I had an absolutely fantastic experience ordering my Tesla Model Y through Octopus Electric Vehicles. From start to finish, the process was seamless and stress-free, thanks to their outstanding communication and incredibly friendly staff. A special shout-out goes to Ali and Johnny, who went above and beyond to ensure everything ran smoothly. They were always available to answer my questions and kept me updated throughout the entire process, making me feel confident and well-informed. Their professionalism and genuine care made the experience even more enjoyable. The delivery was on time and exactly as promised, and I couldn’t be happier with my new car. I would highly recommend them to anyone considering an electric vehicle. A+++
My experience with Octopus Electric Vehicles was fantastic. Dave Attree was very accommodating and detailed in his emails, taking the time to understand what I was looking for. The follow-up after placing the order was also excellent.
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