Octopus Electric Vehicles

Great end to end experience from ordering to delivery - including kept up to date and guided throughout the process

Excellent service from Octopus EV - car order was easy and vehicle arrived in less than a month.

Tailor made support throughout the process and trusted advice from experienced individuals. There's a proactive engagement when it comes to providing support in resolving any questions/issues. Very happy with my experience, fantastic customer service from the team who went above and beyond to guide me through the process. Would highly recommend.

Ordering process was simple and from order to delivery was seamless. Regular updates were provided, by both Octopus and the vehicle manufacturer. Car arrived on time, as promised and in pristine condition. Highly recommend.

The whole process was really smooth and quick, the vehicle came in perfect condition and Ali Husain kept me informed throughout the process of what to expect at each stage, definitely recommend and look forward to working with Ali and the Octopus team going forward.

Rome has been very helpful throughout the process ensuring that the car was delivered as quickly as possible. It only remains for my home charger to be finalised now!

Valentina took great care of me while I was waiting for my car delivery. Quick and informative replies and genuinely cared about my experience. I cannot fault the service from Octopus Electric Vehicles and certainly Valentina. Thank you so much!

I recently received my new car from Octopus, and I couldn’t be happier with the entire process. From the moment I began the journey of selecting my car, Octopus proved to be outstanding in every way. The platform made it incredibly easy to explore options and find the right vehicle for my needs. The ordering process was seamless, and any questions I had along the way were answered promptly and clearly. Octopus's communication was excellent throughout; they kept me updated every step of the way, from confirming my order to arranging the delivery. The team went above and beyond to ensure I felt confident and informed. Whether it was explaining the leasing terms or providing regular updates about the car's delivery timeline, I always felt like I was in good hands. On delivery day, everything went smoothly. The car arrived in perfect condition, and the delivery team was professional and friendly. It was evident that Octopus takes pride in delivering not just cars but a top-notch customer experience. Overall, I’m thrilled with my new car and the level of service I received from Octopus. If you’re considering leasing a vehicle, I’d highly recommend them for their excellent communication, transparent process, and commitment to customer satisfaction. Thank you, Octopus, for making this such a stress-free and enjoyable experience!

Ali from Octopus was great throughout the whole process and available whenever needed for additional queries.

The savings through octopus ev on my car and the service I received from Maddie at Octopus have been exceptional - Maddie couldn't have done more, and was sure to answer every single question I had. She's an absolute credit to Octopus - genuinely the best service management I've ever experienced by a country mile.

Very easy and all involved were hugely helpful and made the process seamless.

Everything was super easy!

Simple, quick and easy process. This was achieved as the staff were extremely helpful and kept me up to date. Brilliant service!

Had an absolute nightmare dealing with Octopus EV after an accident, it left me ready to walk away from them and take the half dozen or so fleet cars with me. Then after discovering our account manager Phoebe and a short zoom call later where she listened to my wows (I had a few), wow! She just made everything happen and at pace, if you have a Phoebe, your in good hands, and also a special shout out to Mohammed, who executed everything in a timely manner! Octopus, you need to put these guys in charge of Customer experience, and maybe a place for Phoebe on your SLT.

Vehicle delivered on time and arrived in fantastic condition. Needed cleaning on the outside but the delivery guy was very helpful and nice.

I appreciated the proactive communications from Valentina, checking to see if things had happened as planned, and following up to see if I was satisfied. When there were delays with the car delivery (which is outside of Octopus's control), they kept me up to date.

Smooth delivery, informative demo and very pleased with both the car and the aftercare so far

Professional service with customer centric approach from end to end ! Well done

The charger was installed on the Wednesday, car was delivered on the Thursday, all working as it should with excellent service, top rate for top service.

"I couldn't be happier with the delivery of my new car! From start to finish, the experience was excellent and exceeded my expectations.