Octopus Electric Vehicles

Ben was highly efficient and very helpful throughout

mei was a great help and made the experience rather enjoyable. Will use the system again in the not too distant future

Rihanna was super helpful, talked me through multiple options and took the time to help me choose the correct car that was my fit. I truly appreciate that she was not trying to sell me what she wanted but assessed my need and provided options based on my requests. She is amazing and I found that my experience was very smooth.

Brilliant customer service! Received fantastic support and was very patient!

Mitch Bryan Was fantastic really helpful and responsive answered every question I had would strongly recommend.

I wont speak to my experience with the actual dealer, but I would honestly be remiss to not leave a review about my Octopus experience, my experience with an unbelievable astute and proactive employee of yours. Maddie Lythgoe was an absolute star, always attentive and polite but more then that always looking to go the extra mile chasing internal teams and third parties. This woman needs and deserves a raise/promotion. Thanks for all the effort Maddie :)

Taylor has been very helpful rectifying only minor things but they meant a lot in providing A* service

Good clear communication

Salary sacrifice EVscheme,easy as 1,2,3! So far a very straight forward experience, George has called a couple of times to discuss pro's and con's, and supplied the answers quickly. So far so good, now waiting for the delivery....🤞🏼

Can't recommend enough. Seemless process from start to finish and communication was excellent. Mei who dealt with my order was very good and provided all the info I needed including delivery and tarrifs etc. also a mention for Gustave who fitted my charger, explained everything clearly and did a great job of the charger fit.

Robyn has been amazing and really helpful. Octopus dealt with all queries promptly. Nice service and friendly manner.

The contact was very good and supportive . The team answered all my questions and guided me through the process with ease.

I've signed up to the Octopus EV cars through my company's Salary Sacrifice and thought that on top of the wide range of vehicles available through the scheme, the person from Octopus Energy who interacted with me throughout the decision process (her name is Amy Yates) was extremely patient, very reactive and professional. It took me quite a while to make a decision on the car and I had a lots of different questions at various stages of the process, but Amy was very patient and helpful throughout.

Mitch was responsive and understanding of my requirements. He was very knowledgeable. Nothing felt like

I'd recommend Octopus EV to anyone who's wanting to drive an EV. The team have been excellent from the start and there hasn't been any question they couldn't answer. Truly great service all the way.

So far i'm super impressed with Octopus. The car scheme is supplied by my employer. Everything has been super easy. Order the car and spec you want online, constant updates via email and phone call check ins whilst waiting for delivery. My car ended up being delivered early by the dealer which was fine. Really happy with the car itself and the delivery process. I got a free Ohme charger and charging credits as part of the scheme. Then finally got a check-in call from Mary to confirm everything was OK and pass on all the info I need, she was very helpful. Octopus seem great when it omes to customer experience, i've also switched my home energy over to them which again was super easy.

The whole process was really easy and the team, especially Hargun were very helpful and kept me fully informed at every stage right down to the home charger team! Great experience and so far the Car is amazing!

Honesty, not sales driven, stuck to timelines given.

Always bright, breezy and super helpful!

The whole process was very smooth and only took a week from the order date to the car being delivered to me.