Octopus Electric Vehicles

From the beginning to the end of the process Charlie Davis has given excellent advice and customer service. The conversations were smooth, comfortable and enlightening.

Martin was very helpful and knowledgable as I was asking many many questions throughout the process.

Really positive experience from start to finish. I was unsure about moving to an EV but Robin from Octopus answered all my questions fairly and without pressure, then George looked after me really well during the delivery process. The aftercare has been good so far also.

Great experience from start to delivery, look forward to happy motoring

Great service from start to finish and the deal (on a BYD Seal) was far better than competitor's. From first enquiry with Eliott/Simon, communication was concise and timely. Once vehicle was ordered Mei took over and she continued in the same vein. Communication on status of order was regular and any questions posed she responded to very quickly. Couldn't ask for more.

I would like to thank Charlie for his great service and knowledge and making the process as easy as possible. Charlie knew about the different vehicles and gave great advice on what EV would suit me the best to my needs.

The whole process, from choosing the right car, arranging the fitting of a home charger to the delivery of the car was easy peasy. Web site is easy to use and well set out and fun! Frequent contact from the Octopus EV team (thanks Aaron) meant that I was constantly updated with what was going on and where we were in the process.

Debbie was fantastic! She answered any and all queries I had with haste and professionalism, and even went the extra mile by arranging the delivery of a 3-pin charger, which arrived just a day after the vehicle so I can still charge at home before the proper EV charger is fitted later! Was always a pleasure speaking with someone so kind and friendly!

Great experience from start to finish, good exaplanation throughout and a good communication along the process. Have already recommended.

Leased a brand new EV Car via the Octopus Energy Salary Sacrifice Scheme at work recently and the process was very easy and the team at Octopus, Simon and Pankaj were very helpful throughout the process. No issues with the vehicle and the Electroverse App is very easy to use and great way to find the nearest charging point on their network.

Positive experience in terms of ordering and a relatively quick turn around only issue was with there was a technical glitch on the system which meant I couldn't get updates about progress of my order and needed to chase for updates

Got my EV from Octopus recently, getting all the updates from booking my EV to getting my EV in time, team is quite helpful to get me all the information I needed and still in touch with me to see if everything is ok or not. I am impressed by the services and communication provided by Octopus and team, especially Rhianna and Max are quite good in helping to suggesting the right EV as per my requirement. Thanks.

Just the best and most incredible experience from enquiry to delivery of my new EV that I love. Fantastic deal as well, cheaper then elsewhere and great additional incentives via the electroverse charging credits. Car came as promised and on time in the condition expected with nice touches like two sets of car mats!! Both Steven in Sales and Mei the Ops Specialist I have the gold service level from both. Each are a credit to Octopus Electric Vehicles and the wider group. Thank you Octopus!!!

Mei was always available and made sure everything went efficiently

Rome Wotton Excellent service and communication

Tanisha has been great - has responded to all my queries really quick with the exact information I've needed and made the whole progress seamless. Much appreciated Tanisha

Bryony was very knowledgeable and even after changin my mind on numerous occasions kept the communication going. Overall very impressed by the service offered.

A great experience from start to finish. Thanks to Debbie who has been great in helping with all my questions and queries. The car is great and brilliant customer service.

We are very lucky to have been assigned a fantastic account manager, Olly Dovaston, who truly understands our business needs and prioritizes customer service. Olly is always on the ball with queries, providing excellent advice and support in a positive and cheerful manner. He has been instrumental in helping us integrate the salary sacrifice EV scheme into our core benefits offering

great communication, quick delivery, friendly staff nothing to fault at all