Octopus Electric Vehicles

I recently ordered a Mercedes EQB EV through Octopus, using our organisation's salary sacrifice scheme, and I couldn't be happier with the experience.. From start to finish, the process was incredibly smooth and straightforward. The Octopus team were professional, responsive, and kept me well-informed at every stage. Any questions I had were answered promptly, and the entire process, from ordering to deliver was handled with care and efficiency. The car itself is fantastic, and knowing its part of a sustainable, cost-effective salary sacrifice plan makes it even better. Massive thanks to the Octopus team for making everything so seamless. Highly recommend!

Octopus Electric Vehicles did an outstanding job of keeping us informed throughout the whole process. It was a seamless procedure from start to finish. Lena was an absolute star - she answered any queries we had and offered outstanding customer service. We will be recommending OEV to friends and family. Thank you!

Bentley was great, v responsive and helpful

Great service throughout the buying process. Jessica was incredibly helpful and made the process quick and easy!

Charlie serviced me very well wasn't pushy like some sales people and gave me time to think through what I wanted and explained the difference between options I was looking at.

seamless process, kept good coms throughout, friendly staff, can not think of any negatives

Level of customer care, patience and expertise on the matter

I ordered a mini countryman and both myself and HR signed the driver agreement and the handbook. 3 weeks later I was told Octopus were still waiting on HR. However I was then told that I could not have the car at the price in the contract due to a pricing error. I have subsequently ordered a Renault Scenic and have received excellent service so far, although the monthly price was higher than I originally hoped to pay. Will update the review again once I have a delivery date.

Great communication throughout with very knowledgeable and passionate staff. Cerys was incredibly helpful and assisted me through the process!

Just received my new omoda E5 , it's even better in person. From the first point of contact with jack Jeffery to the point of delivery the whole process has been smooth and without any stress. Jack kept in contact regularly updated me on where we were for delivery dates and also ensuring the insurance and breakdown paperwork was in place just before delivery of the vehicle. I would recommend anyone to use octopus after the experience I received from jack he is a credit to octopus (so a big shout out to jack and over the moon with the quality of the car). Happy Easter. Thanks David

I had a great experience with OEV. All my questions where promptly answered and everything went well with the delivery if the EV. Great customer service from Mei.

My experience was so great, Rudi Morante made everything super clear, easy and explained the details really well

From start to finish the process has been amazing 👏 A massive shout out to Lydia from the salary sacrifice team who helped every step of the way!

I’ve had a brilliant experience so far with Octopus EV from applying, to the car arriving. What’s been really good is dealing with one person at Octopus. Harry Rutland sent wonderful clear emails throughout the whole process. Thank you.

Great service from start to finish. Initially spoke to David Ossai when trying to work out which car to get who was very helpful. I was then handed over to Debbie Atug once the car was selected and she was excellent! The whole process was very easy and I love my new Omoda E5!

Olly Dovaston consistently exceeds expectations as our account manager. No issue is too minor for his attention. Implementing the Octopus EV scheme within our company has been a thoroughly enjoyable experience, and participants have expressed great satisfaction with the service provided.

Everything ran so smoothly from ordering the car, the communication whilst my EV charger was fitted and waiting for a delivery date, right up until the handover process had taken place – it was easy, and I couldn’t be happier!

Good communication from Ali at Octopus EV, and great scheme

Dealing with Rudi was an absolute please. His knowledge and 121 service was outstanding and made the whole process very easy.

The support from Octopus, especially Harry Rutland has been first class. Moving over to a Electric Vehicle had been a 'no brainer' with cost savings showing immediately. Harry has been there all of the way, ensuring that the move over to an EV and home charger went smoothly. I would strongly recommend moving over to solar panels, battery, and a leased EV sooner rather than later. It is good to know that support from Harry will continue during my EV experience over the coming years.