Great service
Great service, all went smoothly and lots of updates as to what was happening with not only my car but the install of my home charger. Thanks guys
Octopus Electric Vehicles is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Al the information given was realistic and accurate, I did have to chase to make sure I was kept inthe loop
Absolutely fantastic customer service. Constantly kept up to date with plenty of support in place. Nothing is to much t...
⭐️⭐️⭐️⭐️⭐️ Octo-mazing EV Experience Powered by Exceptional Service! I recently received my EV car and home charger thr...
Honestly, the experience I had with Octopus EV couldn’t have been better. Jessica was extremely helpful, knowledgeable a...
Great service, all went smoothly and lots of updates as to what was happening with not only my car but the install of my home charger. Thanks guys
The whole process has been exceptional from start to finish. The first interaction with Andrew was clear, concise and extremely professional. The clarity of the options and the information during the process ensured I had a holistic perspective. The follow up with Carys and then Rhys has was once again outstanding. I am not one to usually provide feedback but I felt compelled to provide this due to the positive professional experience provided.
Very helpful customer service from Tony Justin and team.
Fantastic service from Octopus, and Bentley. Everything sorted and car ordered in one phone call. Great spec car, and at a great price. Looking forward to my first electric car arriving soon!
I had a great experience thanks to Jack. He was incredibly helpful and made sure all my questions were answered clearly and promptly. His friendly and professional approach made the whole process smooth and stress-free. Excellent service!".
Ordering a new EV through Ben Jarvis at Octopus EV was a seamless, painless experience. Clear, concise, welcoming and at no point did i feel pressurised into ordering an EV. Thanks Ben.
Excellent way to lease a car, so easy and Victoria was very helpful with my many questions
Always receive a fist class customer service experience, address any questions or issues with as a priority, highly recommend Octopus as i have to many of my collages.
Excellent service from initial sign up to vehicle selection advice, thanks to Charlie Davis.
Octopus have been amazing from start to finish! From ordering my vehicle, to regular status updates to delivering on-time. I would highly recommend using Octopus if you are looking for an electric car supplier. Thanks to Tom to checking in today to make sure everything is in order and I am happy with my new EV :)
Good communication from start to completion. Everyone has been very helpful, and I have been updated along the way at each stage well, including the car handover.
No pressure but informative and knowledgeable, right amount of contact and everything was dealt with really quickly.
Tony was a pleasure to deal with. He provided all the information I needed to make a confident decision about ordering my EV. He was also very informative on options on the vehicle and specs.
It was a straightforward process, and it was all done quickly and efficiently. I also had good communication with the teams involved, who helped me make sure I knew what was going on at each step of the process.
A very smooth experience from ordering a car to delivery
Great service, really helpful and knowledgeable
I have very little knowledge in this area and I found the support from the team at Octopus extremely helpful. Jessica was particularly brilliant! Nothing was too much trouble. Once I was walked through it, the website was easily navigable. I think improvements are being developed to make the searches more specific to individual specifications - that would be my only criticism.
Great support, early delivery.
Octopus has really made my day, they are a great company to do business with and cant fault them. they have been very helpful every step of the way to leasing new EV car. looking forward to doing business with them in the future
Great customer service and support from the team, particularly Lewis F. The whole process from choosing the EV to delivery was seamless, with good communication at every step.
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