Ocean Estate Agents Reviews

A Proper company. Helpful, professional and personal service. All staff in the Westbury on Trym office were thorough and courteous. Particular thanks to Melissa B who was helpful and supportive throughout the process. We’ll done guys. Cheers Kathyjames.

We recently bought our first home through Ocean Estate Agents, and we couldn't be happier with the experience. From start to finish, they've been reliable, professional, and incredibly supportive. Our journey began with Vandross, who made booking viewings a breeze. He was always on top of things, friendly, and made us feel comfortable from the very start. Then, when we moved into the buying process, we had the pleasure of working with Melissa Bell. She was absolutely key in helping us get everything across the line quickly. Melissa was always in touch, liaising between us and the solicitors to ensure everything was moving forward smoothly. What really stood out, though, was how professional yet approachable and supportive she was. When we finally exchanged, it genuinely felt like having a friend on the other end of the phone congratulating us. Melissa’s warmth and enthusiasm made the whole experience feel even more special. We’re so grateful to Ocean for making our first-time home-buying experience so easy and enjoyable. They’ve been fantastic every step of the way, and we wholeheartedly recommend them to anyone looking to buy or sell. Thank you, Ocean!

A very positive buying experience! Claire from Ocean was incredibly friendly and knowledgeable during my viewing. She helped me to successfully secure my property. From viewing to negotiating, to the offer being accepted by the seller, it all happened within the same day. Couldn’t ask for a better service than what was provided. Thank you Claire!

All good, trouble free experience with helpful staff.

For the price i paid Ocean gave an excellent service. The online portal was great for tracking the process. Karen, Louise and Sarah were very helpful, particularly when they had tasks they were progressing. I took one star off is because I think they were quite over-busy and while waiting for others to come back eg with enquiries, communication was much thinner. And there was no in-person meeting throughout. However very happy over all, would recommend particularly in this price bracket.

Claire Ham was prompt, friendly, knowledgeable and very responsive following my valuation. Thank you.

Had a really positive experience with Ocean Lettings Clifton. From initial viewing to rental application, Lily Butler was super responsive and clear in all her communications. She also went out of her way to ensure my move-in date happened without a hitch. Thanks!

They'll follow your needs patiently up to positive completion

Thank you conveyancing team from Ocean homes - especially Claire Ford, who have given us proactive updates on our remortgage application and kept us on top of the things!

Clare Kington and Jenny Green were amazing. Could highly recommend them. They really couldn’t have been more help.

We can not recommend Ocean enough the service and help we had from Claire Kington & Jenny Green was second to none 100% excellent

Claire was so lovely when she came to value my house. Very professional and organised. First impressions always count and she certainly made a good one.

The overall service could be much better. The sale took 6 months to complete (even though the seller was also selling their house through Ocean), during this time certain aspects of the procedure proved to be difficult including organisation and communication. We found the solicitors to be particularly difficult and often rude in their mannerisms. That being said, we are thankful to Nicola who was very informative and helpful.

Our experience with Ocean Lettings Portishead has been nothing short of brilliant! Charlie was amazing, from start to finish in securing us a viewing, and all the processes after. We were very impressed; and very pleased with the service we received. Would recommend to all!

My experience of them has been exemplary, nothing is too much trouble for them,

First rate company. Dealt with the office in Westbury-on-Trym. Chris Janiak and Melissa Bell have been very supportive throughout the selling process. They have managed the sale extremely well. Communication and updates have both been regular and excellent. I would recommend this company without hesitation.

Ocean Estate Agents in Southville, Bristol, were outstanding. We initially signed with a competitor who overpromised and underdelivered—failing to provide the priority alerts we were assured of. Ocean, despite no obligation, did exactly that. After just one viewing, they tailored their search to our preferences, sending daily alerts and even calling us for priority viewings as new properties were listed. Claire Kington was exceptional—friendly, professional, and highly knowledgeable, not just about the properties and the area but also about the circumstances surrounding each sale. She has an incredible ability to understand exactly what you need in a home, and thanks to her, we secured our dream property while also building a great relationship with the vendors. Once our offer was accepted, Jenny Green took over, and Ocean’s high standard of service continued. She was professional, communicative without being overbearing, and truly went the extra mile—especially as our own estate agents for the sale were dreadful. She kept everything on track, navigating last-minute hurdles, including an unexpected completion deadline that forced us to exchange and complete on the same day after three days of stress. Through it all, Claire and Jenny were reassuring, patient, and incredibly supportive. If you're looking for an exceptional estate agent in Southville, Ocean is the one—you don’t want to end up in a Hole like we did with our sale!

I have to say that the move team, Liz and Lisa are incredible, an asset to their organisation. They are on it! We had such a slow, tricky buyer and they were just always on it and supportive - exactly what you need when you’re stressed out! They come across as two individuals that really want to do a great job. Our main 2 sales professionals were also great when we reached out to them. In particular Stacey. She is such a natural, kind hearted member of staff, that I feel should be running her own branch or working for herself, she is so capable and I really like how she took the time to get to know the property and show case it. Her viewings were always thorough. The not so positives, communication and the portal. It takes away the customer facing expect of it and sometimes you just want a human and the company is becoming to reliant on this. The branch manager was unprofessional at times, ignored messages and when I wanted to work through certain points, far too much time was spent moving about our previous agents and why Ocean are better. I knew that, hence why I went with Ocean, we just didn’t need to hear that all the time. Instead I felt opportunities were missed to show case why Ocean were great. Luckily, Stacey, Jess, Liz and Lisa were just such an asset to their company. Well done to them for showcasing their business in the best light possible and I hope they have successful careers.

Dealing with Ocean Estate Agents in Southville was an absolute pleasure. From start to finish was non stressful & Claire & her team was first class. I would definitely recommend office for all your needs when it comes to selling your property.

I couldn't have had a better experience purchasing my first home with Ocean. Aside from the fact all of their properties look beautiful, the customer service is fantastic. Ella who showed me round and was my first point of call in the beginning, answered all my questions, but the rest of the team at Ocean kept me updated frequently and they clearly care about both their vendors and the buyers. Have reccomended them to many people already and will continue to do so. Thank you so much. Couldn't be more thrilled.