I am very happy with the service…
I am very happy with the service provided to date, they always do their best to provide the best service

10 months ago
Really fantastic agency, everything was superb and done smoothly. My special thanks to Emily white and Seamas.
10 months ago
My experience with this agency has been exceptional. I was buying my first house and they were always super helpful. Answering every single email promptly. Recommend them 100%, super professional.
I am very happy with the service provided to date, they always do their best to provide the best service
The consulting staff member Jack was friendly and accommodating. The process was smooth and well-detailed. He made sure everything is in place to make it much easier for us.
House sold quite quickly. Communication was excellent as we were updated on every step. Thanks to all the staff for a pleasant transaction.
I have always used Ocean to arrange my mortgages and I'm very happy with their service. Excellent initial consultation with Neil. He gave helpful advice and all the info I needed to select the best mortgage. Tracey's follow up support was also great and made the whole process of arranging the mortgage very straight forward.
We have used Ocean for buying property, selling property and for managing our letting properties. Every individual we have worked with has been professional and efficient- we couldn’t have asked for a better service. An excellent company in every way.
I almost can’t fault Ocean. We used both their Estate Agent and Conveyancing teams. Everyone we dealt with was polite, professional, courteous and helpful. The portals that we were provided with access to were both an excellent way to keep us informed as well as to upload relevant information and documents. The only reason I didn’t award 5 stars is that the buyer was very slow and it felt like I had to push things along rather more than I would’ve liked to have to, rather than Ocean doing it on my behalf without prompting from me. I would definitely use Ocean again. Aside from being a very good experience, I also found them to be competitively priced.
Claire McLaughlin and Louise Carter i found them both very polite and proffesional. Kept me uptdated on progress no nonsence and truthful on the proceedings of the succesful completion of house sale due to there efforts.
We had a fantastic experience buying our first home with Ocean. The team was responsive, supportive, and kept us informed every step of the way. Their professionalism made the process smooth and stress-free.
We had a great experience buying our first home with Ocean. Our process took longer than usual due to some legal paperwork, but the Ocean team was extremely responsive and supportive throughout. They kept us informed at every step, answered all our questions promptly, and made the entire journey much smoother. We truly appreciated their professionalism and dedication. Highly recommended
Ocean Mortage broker Luigi and conveyancer Ashleigh were absolutely brilliant during the process. Helped me with my first home and sorted everything quickly and easy! Would definitely use again
Jemima and James have been most helpful in letting my property which had problems with tobacco smell from previous tenants. Highly recommended!
I would like to say thank you to Ocean Letting for being helpful and make our process easier. We did like our viewing and was sure we want this flat and Portishead letting did everything to help us with that
Charlie has always gone above and beyond to look after our properties and tenants. Would highly recommend.
Jack was a very friendly face and voice throughout our whole lettings process, answering all questions promptly and to good detail.
Simon always made himself available when required, provided everything as urgently as needed, explained everything well, and then the Ocean team as a whole just made the process as smooth as possible. Highly recommended.
Very wonderful, professional and very cordial services from all of them at Ocean throughout the buying process. As a first time buyer I was not sure about many things but Mike and manager Melissa was always patience,kind and happy to answer my query cordially.I found Ocean property solicitors Ella was very competent,skill and helpful since beginning of the process until completion. Many thanks all of you at Ocean.
James Heywood and Jemima Kivell were very supportive throughout the whole process. Jemima was in constant communication with us and did everything to speed the process along. Thanks very much, James and Jemima!
I have delt with Ocean for my lettings business , James Heywood and Jemima Kivell always find me the best tenants and know what I am need for each of my different properties. The customer service is 5 Star, they always respond to any issues quickly and professionally, definitely recommend.
Jemima and James were excellent throughout the whole process, answering any questions quickly and were helpful the entire time.
They are very helpful. Appreciated.
Based on analysis of 23 reviews rated 1-2 stars for Ocean Estate Agents
“We had a confirmed appointment for a property viewing , which was explicitly confirmed via an email by the company staff”
“This incident has left us extremely disappointed with the service provided by Ocean, particularly regarding the lack...”
“We paid for a full management service while we let our property out”
“Lack of response to phone calls, being told the named person was out of the office”
“It felt as though the agency was more intent on finding excuses rather than taking responsibility for the escalating...”
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Ocean Estate Agents is an independent estate agency based in Bristol, serving the property needs of customers across Bristol and North Somerset. Established in 1983, the company specializes in a range of services including property sales, lettings, conveyancing, and mortgage brokering. With over 40 years of experience in the real estate market, Ocean Estate Agents caters to both home sellers and buyers, as well as landlords and tenants, ensuring a comprehensive approach to property transactions. The company's property sales division assists clients in selling homes of various types, while their lettings team connects landlords with suitable tenants. Additionally, Ocean Estate Agents provides mortgage services, offering clients support in securing the best mortgage deals at no cost. Their conveyancing service further simplifies the buying and selling process by managing the legal aspects of property transactions. Ocean Estate Agents is dedicated to delivering reliable and professional real estate services to its diverse clientele.
Ocean Estate Agents receives overwhelmingly positive feedback, with many reviewers praising the exceptional service and smooth processes throughout their property transactions. Customers highlight the agency's proactive communication, noting that staff members like Emily, Seamas, and Kyra are particularly helpful and responsive, ensuring that all queries are addressed promptly. The agency excels in facilitating both buying and renting experiences, with several clients expressing satisfaction with the speed and efficiency of their services. However, a few reviews mention concerns regarding the time taken for certain processes, suggesting that there may be occasional delays. Overall, the majority of consumers find Ocean Estate Agents to be a reliable and professional choice for property needs, reflecting a strong sentiment of satisfaction.
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