Medical Alert Reviews

Someone always answers when I activate my device, even though it’s only been for the monthly check or a false alarm .

THANK GOD FOR YOU YOU SAVED ME THE AMBULANCE ANSWERED RIGHT AWAY THANK FOR YOUR RESPONSE

Got help ASAP When needed.

alert button connects to Verizon in house. Two other systems failed connection

When I recently had a fall and was bleeding profusely from my forehead, the lady at Medical Alert told me what to do and ambulance was on its way. She also called each of my children to inform them of my accident and was enroute to the hospital. Thank you for your PROMPT RESPONSE!!!

I have used the alert 3 times, and I have been very satisfied with the service I had. However, I pay extra for a service to detect a fall. Three times I have fallen, and no response was heard on the alarm button. I was able to get up or someone was near to help me, I know that I should have reported those times, but I didn't.

Answered my alert and got me help

When I needed help they were there for me

I had a bad fall and was unable to get up on my own. Thanks to the alert system, help came within 15 minutes. Thank you for your prompt response.

Excellent service

Always prompt right on the ball and very courteous.

The progress response time was great and avoided excess time in the medical process.

when I needed it, it didn,t work

Medic Alert never failed to contact my sister whenever I had a fall or needed help. They were very kind and concerned each and every incident.

They were very helpful

Always on top of my MIL’s account

Was surprised when the alert was triggered as I didn't directly press the button. I tried to stop it with pressing the button for the two second interval but it then went to the person responding. I was able to then cancel the alert. However, I have had two instances in past few months that I have had a fall and pressed the button and got quick and effective service.

They were punctual and effective at identifying that my mother was in distress and responding as quickly as they did with first responders.

My Mom's experience has been great!!! You're always on time with getting her help. That's what I like about your company.

it's nice to have medical alert