Medela Reviews

The breast pumps we purchased are excellent quality and our patients report high satisfaction. My only concern is that sometimes it's difficult to reach someone quickly when we need technical support. Overall still a solid choice for medical facilities.

The equipment works as advertised but the ordering process could be more streamlined. Had to call multiple times to get accurate delivery estimates. Product quality is good though and our patients are satisfied with the pumps.

Medela has been our go-to supplier for lactation equipment. Their hospital-grade pumps are top-notch and rarely need maintenance. The training they provided to our staff was comprehensive and well-organized. Highly recommend for healthcare facilities.

Been working with Medela for our hospital's lactation program for over two years now. Their breast pumps are reliable and the support team is incredibly knowledgeable. When we had an issue with one of our rental units, they had a replacement shipped overnight. The only minor complaint is that their pricing can be a bit steep, but the quality justifies it.

We've been using Medela equipment for years and they consistently deliver quality products. Their Symphony pumps are workhorses and the replacement parts are always available. The account management team is responsive and professional.

The breast pumps are well-built and our patients like them, but the cost is significantly higher than competitors. For a smaller clinic like ours, the budget impact is noticeable. Quality is there, just wish it was more affordable.

From initial consultation to product delivery, Medela exceeded our expectations. Their team helped us select the right equipment for our budget and patient volume. The installation was smooth and their follow-up service has been excellent. Definitely recommend for other healthcare providers.

Medela provided comprehensive training for our lactation consultants and the ongoing support has been exceptional. Their products are reliable and the educational materials they provide are top quality. Worth every penny for our women's health center.

The breast pump I ordered works great and my patients love it. However, delivery took almost two weeks which was longer than expected. Customer service was helpful when I called to check on the status.

The product quality is undeniably good, but I've had issues with their billing department. It took three phone calls to resolve an invoice discrepancy. The technical support team, however, was fantastic and walked me through setup procedures patiently.

While the products themselves are fine, I had a frustrating experience with their customer service team. It took weeks to resolve a simple warranty claim and multiple people gave me different information. Expected better from such an established company.

After switching from another supplier, I'm really happy with Medela's hospital-grade equipment. The pumps run quietly and efficiently, which our patients appreciate. The maintenance requirements are minimal compared to our previous brand.