Happy customer
I was paid out in a few hours of them letting me know they'd received my device. Very happy with the service I received.

8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
I was paid out in a few hours of them letting me know they'd received my device. Very happy with the service I received.
Fast quick service paid price they said
Hassle free and quick would highly reccomend
Very smooth and fast experience and great price would highly recommend
Service was smooth, I was kept updated and received payment in the same day as my phone arrived.
Very fast and accurate service! Excellent Mazuma!
Easy to deal with and no hassle. Did exactly as they said they would and all went smoothly.
Easy! And Fair!
Quick, you did what you promised. No quibbles. I'd have to recommend and thank you.
Mazuma make the process easy.
Easy to use website. Straight forward instruction and payment was made instantly when received their end. Would recommend !
Quick 5star service payment made quickly
Great . Easy to send . Great price . Money instant 👍🏻
Quick and easy
Quick, easy to follow
Always spot on service, will not use any other company. Keeps you updated and money arrives quickly
Great price for the item I sold, with Mazuma sending an envelope and pre-paid QR code to send the device. Very clear and concise emails and paid on time, as promised for the value quoted. Nothing to complaint about at all, very impressed - thank you Mazuma
Great, fast service. Thank you.
Quick and efficient No hassle Paid u same day
Very good quick service!
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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