Absolutely fantastic
Absolutely fantastic. Quick payment. No messing about. 10 times better than the other companies 👌🏽👌🏽 5/5 ⭐️⭐️⭐️⭐️⭐️

8 months ago
Excellent quick service from going online to the quote given, the arrangements to collect the phone, still waiting for payment to clear thou, because of the weekend the money clears on a working day,... See more
8 months ago
Was offered £85 for my phone in excellent condition, then offer was Dropped to £20 because they said the phone was not of European origin as it didn’t have a CE mark. I got the phone from o2 and sent... See more
8 months ago
What a great service well pleased and a super quick service too
8 months ago
Very happy with Mazuma with the amount I received for my old phone
Absolutely fantastic. Quick payment. No messing about. 10 times better than the other companies 👌🏽👌🏽 5/5 ⭐️⭐️⭐️⭐️⭐️
Super easy to use & quick payment!
Great price. Easy to use and fast payment
Getting the quote was quick and easy. Easy to send with a choice and paid within the day of them receiving. Thank you!
Great , quick and easy experience. No issues, thanks for your help!
Overall impressed! Sent off phone on Friday and had money in bank on Tuesday. Even better given I was going to be well and truly ripped off by O2 recycle, who were offering about a quarter of what Mazuma did. Docked one star because they negotiated price down slightly which I don’t think was entirely fair but given how bad some sites can be for buying phones, it wasn’t that bad and this seems like the best site to use when selling your phone.
A fare price was agreed and the service was exceptionally quick, no quibbling over the condition of the device and the payment was made within an hour of confirmation. Perfect thanks
Super simple process. Easy to set up, add a device, get the labels and send off the device. Lots of quick comms and they pay the agreed price.
Quick and easy, price offered was the price received, will definitely recommend and use again
Amazing, sent in a iPhone with a badly smashed screen on Friday and money was in my bank by Monday afternoon. I expected a revised offer but they paid out the price quoted straight away. Really happy with the service.
Speedy service and paid same amount as promised without any problems.
Simple straightforward and fast process from beginning to end. Get quote online. Post phone(free) Get paid. Easy. Recommended 👍
Easy to do, clear instructions and quick response.
As per other negative reviews, the offer was revised to a fraction of the original offer. They then doubled the offer after my rejection. I rejected the 2nd offer and had it returned, and they neglected to return the original box and case. Would not recommend unless you're happy to accept much less than the phone is worth.
Quick and easy
Easy, quick & efficient service
So quick and easy to use. Gave me a price, sent me paid for packaging. I sent it off and payment in my bank the day they received it. I would recommend them to anyone wanting to sell their old phone
Sent an iphone 13 in decemt condition. I have video and photos to show that. Offered £80 due to damage and deep scratches. Very suspicious! Asked for phone to be returned. Would wuestion how legitimate their reviews are. AVOID M9172946 Order
Cowboys. 1. Said my iPad screen was a replacement - not correct as it was bought new from Amazon and had no accidents. 2. Having made a derisory offer of £25 for the iPad (the original offer was £150) which I quickly rejected the cowboys came back with a revised offer of £28. I thought someone was having a laugh. 3. Just received the iPad back this morning without the original Apple box I sent it in. They sent it bubble wrapped. This will be harder to sell without the original box which they admitted they threw away. I will never use these cowboys again and suggest to anyone considering them to take the extra time and used Gumtree, Vinted or FB Marketplace. As requested the order no is 9170491
Second time I’ve used these guys and always pay what they initially offer unlike some other site. Great service many thanks again 5 stars from me. 👌🏻
Based on analysis of 59 reviews rated 1-2 stars for Mazuma Mobile
“Absolute scam”
“I sent my Apple Watch 8th Gen to Mazuma for a quoted price of £95”
“Awful service -apparently envelope arrived damaged and no phone, waited 30 days for them to investigate to be told sh...”
“I was happy with the prompt payment”
“Absolute scam”
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Mazuma Mobile is a UK-based company specializing in the buying and selling of used mobile phones. The company provides a user-friendly platform where consumers can sell their old devices for cash, ensuring a convenient and efficient process. Customers include individual mobile phone users looking to upgrade their devices, as well as businesses seeking to recycle or resell their old technology. In addition to its buy-back service, Mazuma Mobile also offers a range of accessories and new devices, catering to a diverse customer base. Through its website, www.mazumamobile.com, the company emphasizes ease of transactions, competitive pricing, and a commitment to responsible recycling. By focusing on sustainability and customer satisfaction, Mazuma Mobile aims to meet the needs of environmentally conscious consumers in the mobile technology market.
Mazuma Mobile receives high praise for its quick and easy service, with many reviewers highlighting the fast payment process and straightforward transactions. Customers appreciate that the company pays the promised amounts without unexpected deductions, making the experience feel reliable and efficient. Reviewers frequently mention the excellent communication throughout the process, contributing to an overall positive experience. However, some consumers express dissatisfaction regarding offers made for their devices, claiming significant reductions based on minor imperfections or model specifications. A few have reported receiving their phones back with scratches after sending them in for appraisal. Despite these criticisms, the majority of users find Mazuma Mobile to be a trustworthy and efficient option for selling their phones.
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