Marsh & Parsons Estate Agents Reviews

Timely responses, efficient and helpful at all times.

Quick response and efficient communication

We worked with India to find our 'forever home'. She listened carefully to our needs, wants and wishes and presented properties which ticked lots of boxes for us. She was attentive and knowledgeable throughout the process.

Prompt and cheerful response from Sabina Parla at a time of great stress - much appreciated!

In the past there has been sometimes a lack of response but Sabina Parla has been very helpful and quick to respond with any and all my queries! Has made a huge difference.

Attentive. Very prompt reply.

The Marsh and Parsons team were very quick to send out engineers to review issues with a property we are renting.

My experience with Marsh and Parsons has been very good. The best property manager I had is Will Whitty: since the beginning of my last tenancy he looked after every single object my previous tenants kept and left in the house, reminded the new tenants all the necessary checks for the house and was so patient when they didn’t answer him. Unfortunately he faced the worst tenants I had, but I have never seen him concerned, even when the missing payments started he wrote me immediately, even before I realised it! Never had someone so fast and efficient. He started the procedure to evict them from my property as soon as I told him and he never wasted time. An example of excellent management!

Thanks for the help with the change of occupancy Baran!

Nara assisted in the transition of moving out of the property. She was always available, responsive and very helpful. She demonstrated a superb level of professionalism and expectation management that kept me informed of the process throughout. Very grateful for the support.

Baran was very easy and clear to talk to and helped solve my request swiftly. He emailed me the summary I requested within 15 minutes of our phone call. Many thanks

Stanislava quickly organized the repairs needed and kept me updated throughout. Very helpful.

Marsh and Parsons have managed my tenancy for several years. Responsive and reliable. They are always quick to get back to me when I have a question. Will continue to use them and happy to recommend

We had an issue with a boiler I called up and Stanislava was not only polite and understanding but got the issue fixed very quickly.

Baran​​​​ Mehmet was responsive, courteous and extremely efficient. The situation was handled in a matter of minutes and the communication seamless. Thanks a lot!

This review is more so for our property manager, Elisabeth Ppasa, than for Marsh&Parsons, who like any other real state agency, probably has it's equal share of flaws and good practices. If you do get Elisabeth as your property manager, she is extremely reliable and responsive. If you do run into issues or have questions about your property, she will be extremely dilligent in addressing and solving them in what her ability and scope is concerned. We feel very reassured having her as our first point of contact.

I have had multiple challenges working with this letting agent and and would not recommend them as a tenant. They look out for their landlord clients and make a pretty penny doing it. Even my landlord said their fees are high. The staff changes frequently and there was a lot of pressure for me to bid high and do a long tenancy to get a flat I ended up having to leave early as they neglected to put in a break clause which was very expensive for me and very lucrative for them. Max Davis and Roy Khan were very helpful though, but make sure you read the fine print before you sign anything as it may come back to bite you!

Jasmin Popalzai was incredibly efficient and helpful.

Joanna and everyone else were great, always available to answer our questions and trustworthy. Definitely not the type of agency that tries to take advantage of tenants either.

the response from the agent was quick and he dealt with our query professionally