10 months ago
I recently used the Tooting Bec branch of Marsh and Parson to sell my property and cannot speak highly enough of their Director, Angelo Mulholland. Angelo and Thomas Syms were reliable and honest in... See more
I am renting a flat which is serviced by Marsh & Parsons. We recently had an issue with a clogged kitchen sink and a boiler link. Tassos from Marsh & Parsons was very helpful is resolving the issue. He immediately contacted the landlord, arranged for a plumber to come in, and checked with us if everything is in order after he plumber fixed the issues.
Max has been incredibly helpful throughout the process of becoming a tenant, with good communication and responding promptly every step of the way.
I have had little help from the management side, but Tassos is very helpful and I would really rate him as a help.
Spoke on the phone with Charlie about an issue with my rent payment, he was very helpful and it was resolved the same day
Our property manager, Abdullah Leghari, was fantastic in arranging a quick repair for our washing machine. The process was efficient, and the issue was resolved promptly. Excellent service—thank you!
Geena Bhogal helped me renew my contract smoothly.
Baran at Marsh and Paraons was very helpful our end of tenancy. Baran found solutions, followed through and quick to respond. Many thanks!
I recently worked with Baran Mehmet at Marsh & Parsons, and I cannot recommend his services highly enough. My situation was quite complicated, yet Baran handled everything with professionalism and efficiency. He provided clear, concise, and importantly timely information, making a stressful process feel much more manageable. His communication was excellent, and he always made sure we always understood options and next steps.
Baran has been really attentive and helpful during all our tenancy changes. Great service, highly recommend
Sabina was quick and efficient, she responded quickly to my emails and the process was done very quickly, baring in mind we had to terminate our tenancy early. She made it easy for us to which I’m very grateful for. Thank you Sabina!
Nara Bolor‑Erdene Was excellent in helping us resolve difficult issues with a tenant in our London house - thanks you Nara!
I thank Tassos Joannou for the fast actions, and constant follow ups. I appreciate Tassos' efforts on the issues at my home.
Prompt, professional and friendly. Excellent
Had a really stressful time recently with my tenancy. However Tor, from the Renewals Team, was incredibly helpful and managed to resolve the issue for me quite promptly. Thanks again, it's very much appreciated.
I had a fantastic experience working with Kyrsten, she was incredibly responsive and always getting back to me quickly with answers to any questions or concerns. I would highly recommend
Quick, efficient, pleasant and effective
I was very pleased with the professional response & assistance I received from Aklima
Sabina Parla and Abdullah Leghari have been great. Prompt, efficient and professional...excellent customer service, I'd thoroughly recommend!!
Sabina was extremely helpful and efficient in assisting my flatmates and I making the end of tenancy process as smooth and possible. She replied to all our queries promply and professionally and also provided a quote for the end-of-tenecy professional cleaning and arranged it for us.
Baram has attended and solved my query immediately and professionally.
Based on analysis of 33 reviews rated 1-2 stars for Marsh & Parsons Estate Agents
“I went specifically to see a flat in W3 last Saturday because of the garden”
“The communication from this company varies from laidback to the point of ignorance, through lacklustre, to downright...”
“I sent the contrasting photos to the agent but no response”
“Goods were delivered and despite chasing for for payment by email and telephone, no courtesy of a reply was received...”
“Tenants are left to manage their own follow-ups and re-explain issues to new staff, resulting in repeated miscommunic...”
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Marsh & Parsons Estate Agents is a leading property services provider based in London, specializing in residential sales, lettings, and property management. Established in 1856, the company has built a strong reputation for its expertise in the London real estate market. Marsh & Parsons offers a comprehensive range of services tailored to meet the needs of homeowners, investors, and tenants, ensuring a seamless experience throughout the property transaction process. The company's target customers include individuals looking to buy or rent residential properties, as well as landlords seeking professional management services for their investment properties. With multiple branches across various London neighborhoods, Marsh & Parsons is well-positioned to assist clients with local market knowledge and personalized service. Their commitment to customer satisfaction and extensive industry experience makes them a trusted choice for property-related needs in the capital.
Marsh & Parsons Estate Agents generally receives positive feedback, with many reviewers praising the helpfulness and professionalism of their staff. Customers frequently highlight the quick response times and efficient service, noting that agents like Angelo Mulholland and Roksana provide outstanding support throughout the buying, selling, or renting process. However, some consumers express frustration regarding the property selection, mentioning that agents often present options outside their specified budgets or preferences. Despite these criticisms, the overall sentiment remains favorable, with many people recommending Marsh & Parsons for their attentive service and effective property management. Overall, the company is viewed positively, though there are areas for improvement in aligning property offerings with client needs.
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