Marsh & Parsons Estate Agents Reviews

I would try to avoid using M&P letting team if you are able to. Some of the team members were unpleasant and disingenuous in their approach.

Jasmin responded to my query courteously and efficiently giving a full explanation which was much appreciated.

Kisha Quintas made our change of tenancy so easy. My partner and I were initially worried that the whole process would be a daunting task but our tenancy manager Kisha really offered some outsanding service. Her patience, flexibility and proactive approach put us at ease and facilitated the admin tasks.

I am grateful to Marsh & Parsons Estate Agents, particularly to Stanislava Sebest, for managing my tenancy professionally and efficiently on a regular basis.

M&P have been managing our property for 6+ years. Over that time we have had several different Property Managers and our experiences have been mixed. However, the most helpful, organized and friendly property manager (by far) is Tatiana Rodrigues. Tatiana makes a lot of effort to keep on top of all stakeholders related to our property. This is not always easy and it is made more challenging because we live overseas and on a very different timezone. Tatiana juggles the different issues and challenges very well and we are really happy with her managing the property on our behalf.

Kyrsten​​​​ Tumamak, Tenancy Manager, was swift and kind in handdling our rental

Daniel Leung from Marsh and Parsons has been a great manager for our property this year. He always responds promptly and is very helpful.

KISHA has been most helpful.

Excellent, efficient service from Victry.

Jasmin at Marsh & Parsons was great to work with for our leasing process. We are new to the UK so this was a new process for us, with lots of paperwork & logistics to sort out. She was very helpful and responsive throughout. We are now happily in our new home and loving it! :)

The agency was supporting and helpful during the whole 3 years of tenancy

What really topped my experience with M&P was my tenancy agent. Edward Summers has always been incredibly quick with responses and very helpful with any issues or queries we've had during our tenancy. Most recently we are undertaking a tenancy transfer and he has provided the best service and assistance with all steps of the process, even going beyond to facilitate certain things for us. I am very happy with his service and glad we had him as our Tenancy Manager before he moves on to a new role.

I appointed M&P’s Askew Road & Acton branch to sell my maisonette in Shepherd’s Bush. Their service was absolutely appalling. I can’t believe that they manage to stay in business. I dealt with 2 members of their sales team and both were very incompetent. Unfortunately I signed a 12 week contract so I had to wait until that period was up before I could terminate my relationship with them. I was told a number of lies and when that started to happen, I realised I’d made a big mistake appointing them. When I emailed them to advise that I wanted to withdraw from the process, they didn’t even bother to contact me to apologise or try to persuade me to stay with them. It was then that I realised I had made a big mistake appointing them and I’m now extremely annoyed because I wasted 12 valuable weeks waiting for them to find a buyer. I’m now working with another company which I know will treat me as a valued customer which is something that M&P were unable to do.

Jonathan has been excellent in helping me with some problems during my tenancy. He’s responsive through email and moves things along efficiently. I appreciate his hard work and consistent responses.

Daniel has been excellent in our transfer of tenancy process which was complex and all went smoothly. Thank you Daniel

Ash in tenancy was great. I had an issue with rent payment and they resolved it super efficiently, quickly and professionally despite it being a Friday afternoon!

My Tenancy Manager Jasmin Popalzai is very professional and helpful always with fast response.

Quick, efficient, kind

Marsh & Parsons helped me find a great flat in Pimlico which I have lived in for 9 years. Their staff have been considerate and helpful in avoiding inconvenience when arranging viewings towards the end of my tenancy. The check out process was professional and my deposit was returned promptly. They have an excellent range of properties and I have no hesitation in recommending them.

I’ve only just started working with Giles but all great so far. Responsive and efficient.