Lyca Mobile UK Reviews

The internet speed is not good. I get only 2Mbbs during internet testing

It’s cheap for a reason, 1st the app only works on mobile data not on WiFi, great when your house doesn’t have signal inside and this brings me nicely on to point 2, 2 is the signal is absolutely crap, spend more time disconnected than connected. 3 cancelling a PAYG plan is virtually impossible. Absolutely ridiculous. Apparently they have no card on file but still managed to take payment. 4 auto renew yeah you can turn it off they’ll still take the money when the feature bothers to work in the app

Great service. My SIM card arrived next day after order.Monthly sim deal just amazing and it was half price.

I topped up and called the customer service to help me to choose a bundle, despite a few times clearly telling which two country I will call, the adviser choose the wrong bundle and I couldn't make the country that I needed to call urgently. And I had to call the customer service again spend another half an hour and they told me it will take two hours to change and I cancelled my request and asked for refund in 5 minutes topped up with another network. very disappointed. its been years they are trading, still no success in customer service.

Very good. Delivery on time. Easy to instal.

excellent support from Edz right now over the phone. issue sorted (even if it was caused by my own misunderstanding)

Very good signal at farm

SIM card does not fit iphone

Nice clear instructions, everything went like clockwork, exactly as Lyca advised it would, including the number transfer.

I had a good customer experience when earlier today my lyca uk sim was not working. Nashley from the customer care team was extremely polite, empathetic and had a strong willingness to help with my problem. She explained everything properly and guided me on how to fix the matter by sim swap. I wish Lyca mobile will get more staff like Nashley.

ABSOLUTELY Disgusting. . Customer service miserable and umprofessional. . Over 1hr on the phone to change some infos because I WASNT able to do it by myself. Every link is banned from Google. . .I THOUGH because they are in Bankrupt. . Or nearly

Easy to purchase and easy to set up.

Terrible customer service Not helpful and rude This person I talked to simply hung up the phone What sort of customer service it is?

This is the best network i have come across so far. Very fast Internet and I am highly impressed with the outcome. No buffering during streaming.

Quick delivery, instructions easy to follow

Easy company to deal with, quick delivery 👌

Did what it said on the tin. Mobile data sorted, thanks.

When i detached the sims i was not sure which one went into which slot. The reason being one should have been marked phone, the other internet but both just had Lycamobile on the plastic backing. I know the sizes are different but would it have hurt to actually print, phone sim or internet sim on the plastic backing to avoid any confusion.

Had a great experience with Line who is on the team as she helped me recover my old number. Great experience!