Lyca Mobile UK Reviews

Bea helped me very much with swapping my mobile number. She was really patient. Thank you

Took money and gave me message "transaction failed" great, now I have to waste time to chase them.

🌟 Excellent Customer Service from PJ at Lycamobile! 🌟 I had a great experience with Lycamobile's customer support, thanks to PJ! He was incredibly helpful, patient, and professional throughout the entire conversation. PJ listened carefully to my issue, explained everything clearly, and made sure my problem was fully resolved before ending the call. It's not every day you come across such friendly and efficient service PJ truly went above and beyond. Thank you, Lycamobile, and a big shoutout to PJ for the outstanding support!

Kavitha was very helpful when I called to port my number over from GiffGaff.

Good everything good

I buy a plan to make call in Pakistan and lyca company deduct £12 pound on Sunday but didn't give me plan so I am really upset

Luca charged from my card without my concern once £10, then £10, then £5 in two days . It is difficult to cancel , cancel saved card or get refund,

EXCELLENT SERVICE

It works ok! Until it doesn’t! then forget it, you ain’t getting through to customer services and when you do they transfer you to the “department you need” they never answer, so save yourself a headache and a few hours of phone rage either go elsewhere or if you’ve already got it give up and go elsewhere, even leaving is a massive headache! Never again

There was some difficulty in establishing what my balance was. Every time I tried to use the phone, you kept repeating yourself there was insufficient fiund. Also you indicated that your are unable to collect around £14 from my credit card. I am worried about these annomolies. Please check and respond.Thank you. Dr Hari Ratnajothi

Fast good reliable

There would be hardly any company with such a pathetic customer service. They ruthlessly keep you on hold for hours and eventually no one picks up your call. I have literally held the phone for two hours, twice. There is no way you would be able to cancel your contract once you take this contract. Beware. Do not buy this. Worst company ever. useless people. The first person who answered the call did not even know how to speak English. Then he would transfer the call to nowhere. Literally nowhere. You listen to the crap music for 2 hours leaving all your work aside. Hopeless company. Wowwww... just got the email bounced back that I tried to make a complaint. The email ID given for complaints is fake as well. Rubbish.

Easy sim purchase and activation

Sim card didn't work whatsoever I've tried

Good Product.

Good riddance! The worst network for Internet service or even a signal in general. I am done now you lost a customer.

Still sending my wife bills 7 MONTHS AFTER LEAVING ! Wrote a previous review about this and got the reply after i contacted "customer services" 3 months ago that it would be sorted. IT IS NOT !

Kishore was a very good helpful. customer service just excellent, very patient and Kishore knew I am deaf but still he helped me and it means he was very empathetic.

Horrible! I got myself a Lyca SIM last week and as I was trying to create an Amazon account today, it came up as someone has already created an account with this number! This is a serious breach of privacy! Unbelievable. When I called customer service they put me on hold for a long time and when I finally was able to talk to someone they kept saying that they can't hear me and my voice is breaking up (because of bad signal). Honestly, I didn't expect much given this is a low cost service but I didn't expect it to be this bad.