Halfords Retail
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I needed a battery starter pack
I needed a battery starter pack! So I purchased one £99 as I paid I jokingly said if it doesn’t start the car can I bring it back? The guy said yes mate as long as it’s in saleable condition! I got it home not only would not start the car it wouldn’t even turn it over once! I have a battery tester so I tested the starter pack! It read bad battery so I took it back, I showed the guy on the checkout that it was faulty, and asked for a replacement, he called another guy called Geoff pane, Geoff proceeded to tell me that my battery tester ruined batteries!! And that’s why it didn’t work, I explained I tried it on the car before I tested it! He said that they have to send them out flat because transportation was dangerous when charged! So I said so I can’t charge it and carry it around because it’s dangerous ????? !!!! I then went on to explain that a battery tester is nothing more than a glow plug fitted on every diesel vehicle ever built and how could it damage a battery? He then declared I didn’t know what I was talking about in front of the whole queue of people waiting to pay, and wasn’t going to argue with me as I had no clue!!! When I pointed out I’m the customer show me some respect he walked off!!! Leaving the check out guy to deal with it, I got my money back instead of the exchange I wanted, and will never use Halfords again!!! Halfords Lichfield,