Lyca Mobile UK Reviews

Quick application and affordability

Next day delivery

I ordered the sim card and it was delivered. What else can I say

This provider use EE network but not better like VODAFONE

Thank you to karthik for assisting with my sim issue

The speed in which I received my order and the update of my order. Thank you.

Good service given by Karthik

I referred a friend back in December 2024 using the referral scheme (aklamio). The friend signed up but it didn't register the purchase. I raised a case in which they said 'Your Support Request is currently being reviewed by Lyca, the process may take up to 12 weeks from the date of creation (02.01.2025).' We are now at 24 weeks and I have had 0 response or update since then and no referral bonus. The level of un-professionalism is unreal and I don't recommend Lycamobile at all if they can't even honour their referral program.

Nice to do business with you

Really quite pleased with Lyca Mobile and I think they are a bit of a hidden treasure. Downloaded an e-sim yesterday and was all up and running within a matter of minutes. By this time, it was quite late in the afternoon, and more in hope than expectation at 4:30pm, I used my PAC from my previous network and nominated to bring my previous number over today. It all happened exactly as planned and my number was ported over by lunchtime with no downtime. Package I signed up to is extremely competitive, so overall I am very happy. Would thoroughly recommend

The SIM doesn’t work and the guy on the phone was unhelpful… I have no idea what the phone number is or snything

Everything you need is online even I could do it which is a wonder.

Jeg har ringet ind til jer et par gange efterhånden, og synes generelt jeres kundeservicemedarbejdere er trælse. Vil dog gerne fremhæve Jaena som hjalp mig med af afmelde mit abonnement. Hun var rigtig hjælpsom og høflig!

Quick and easy.

I did not receive my sim card

My connection is very unstable, so I constantly got out of connection and internet.

Very good on all

I realised I had made a mistake and cancelled my order. It was responded to fairly quickly and I received a refund

Terrible company. The Chatbot keeps disconnecting when trying to connect to an agent, the phones lines are busy and when you get through there is a delay on the voice so they hang up, and they do not respond to e-mails.