LifeStation Reviews

Maria was knowledgeable and helpful

Frankie was very good about explaining the process. Sounds like the activation once we receive the setup will be easy.

I thought the customer service person was very helpful and well spoken.

I'm needing my device in case I fall and can't get back up it will save my life in emergency

Your representative, Sherry, was knowledgeable, polite, and efficient. My only problem was that the inquiry about a medical alert system was initiated by my insurance company, Aetna Medicare Advantage, who put me in touch initially by computer phone system with "Life Protect 24/7" with whom I arranged for them to provide their service. When I called Aetna back to ask a question about a discounted monthly fee a representative then put me in touch with Sherry from Life Station. At that point I found a more complete service with your company and then had to call the other company to cancel my subscription with them before completing my subscription with Life Station. So, my only difficulty was with Aetna.

Knowledgeable helpful answered all my questions Found out I was eligible for device With Gx plan even though did not have F extra upgrade.

Excellent customer service

Agent. Was knowledgeable and helpful.

I haven't received my item as of yet, I've already been charged for the monthly service and I can't even use it. Terrible business

Super easy experience. Our family is a returning customer so everything carried over seamlessly. Frankie was super helpful on the phone. Knowledgeable about the product and compassionate about our family's needs and concerns. Would recommend this company to anyone!

Christina was very helpful and courteous and gave me all the information I needed. She also talked to her supervisor and was able to provide a discount.

Frankie was kind, patient and informative. He explained everything just right.

Lady that I talked to very nice, answered all my questions! Thank you

Frankie was very respectful and patient…

Your representative Frankie was very friendly, helpful, patient, informative,,and knowledgeable. The registration process was easy and seamless.

Definitely felt heard and seen and he addressed my concerns.

The sales person was very informative and plesent to talk to

Best ever, knowledgeable, informative, and helpful with politeness all the way, thank you for your product

Great, clear communication and details about the products. The staff were thorough and willing to answer all of my questions patiently