Leep Utilities Reviews

I have spoken to an agent from Leep utilities to check about my bill and she listened very carefully and sorted out everything with pleasure.

Hannah understood my query and sorted it out very efficiently. Thank you.

Outstanding Customer Service from Michelle at Leep Utility I recently noticed an increase in my monthly direct debit and called Leep Utility for clarification. Michelle answered my call right away and provided excellent service. She was patient, thorough, and took the time to clearly explain the breakdown of my water bill and the reason behind the increased payment. It was my first time contacting Leep Utility, and I couldn’t be more impressed. Michelle’s professionalism and friendly approach made the experience smooth and reassuring. Top-notch customer support – thank you, Michelle!

I have used Leep Utilities from the beginning of this year and I would say I have consistently received top notch customer service. I make a call to get queries and I get resolutions in the shortest possible time. This afternoon, Jessica attended to me on some queries I needed and within seconds she sorted me out. Thank you so much Leep Utilities for such amazing customer services, I will definitely recommend to family and friends.

Jessica was very polite and helpful. She answered all my questions quickly. Was nice to talk to her. Thank you for your help.

Michelle was very polite, patient and helpful on the phone. She took time to explain the issue at hand and was able to help me resolve the issue. Thank you.

Very helpful and friendly service. Jessica showed great knowledge in offering advice and resolved the issues I phoned for. Thank you.

Professional manner with a personal approach. Service was excellent from the start to finish with great attention to detail. Would definitely recommend With Energy thanks to Fiona!!

Rang up to discuss a move, as it happens my new address was also supplied by Leep Utilities and Gemma was brilliant in making that switch.

Jessica listened to my query and was super helpful. She stayed on the phone and made sure the issue was resolved before the call ended. Thank you

very helpful on the phone to inquiries

I was shocked to find out today that my water bill has increased by nearly 60% from last year - up from £27pm to £50pm. I find that difficult to understand considering our consumption has barely changed. In the context of a cost of living crisis, I find this unjustifiable.

Hannah was super polite and professional and gave so much of positivity ! Keep it up !

From my initial contact with Leep Utilities (Fiona) when I had a query on excessive water usage, I was offered constructive advice on how to determine the source of a leak. On second and subsequent contacts the customer service agent (Hannah) was extremely helpful, patient and supportive resolving a stressful situation and put into place account management settings to assist going forward. I could not have wished for a more proactive and positive experience, thank you.

So easy and friendly to deal with

Polite, informative and helpful. Thank you

Michelle was very happy to help, cheerful and lovely to speak to. Thanks

Great experience with customer service