Leep Utilities Reviews

Just moved home and had a couple of issues with account creation. Hannah was brilliant with resolving problems as well as going on to discuss how to help further down the line.

Amazing company. Understanding and communication is really good. I can’t fault them at all

Great ,professional help. Got the issue sorted in a couple of minutes.

Michelle was really helpful and clear with helping me to set up an account.

Michelle, was very patient, professional, and thorough helping me with my mums bill, we spoke about changing the direct debit, I paid the outstanding balance, she also advised me to try and do a metre reading each month.

Fiona was super helpful and friendly. My account was set up quickly. It was a smooth process. Thank you!

Sara was very helpful and informative and she setup my account fairly quickly and explained everything I needed to know. Great experience!

Sarah was brilliant. Very lovely and helpful. She got me set up as a new customer super quick. Very very happy with the service so far.

Called to set up my water charges. I was dealt with by a very helpful lady that explained things clearly and got me all set. Very friendly lady with great customer service skills

Michelle was really understanding and provided so much support and information that was useful. I had some financial difficulties and she understood and supported as much as she could to get the best for me I would really recommend speaking to Michelle she will take care of you!

Rang to set up my new home water account, spoke to India who was so helpful and friendly. She explained in great detail the process and made it easy for me understand.

I was charged on my water account for a time period to which I didn’t live in my property and Ferris helped me out in getting this resolved. The wait time was a tad bit longer than expected but she was really nice and helpful, eventually rectifying the issue so was definitely worthwhile.

Jadine is awesome, very professional and supportive

I have just moved homes and called to set up my account. Michelle was incredibly helpful and approachable. She made the whole process very easy, clear and simple to understand. This was my first interaction with Leep, and Michelle has set the bar high for any future calls.

I had a great experience with LeeP Utilities. Sarah was especially helpful—she responded quickly, updated my meter reading and account details without any hassle, and was very kind and professional throughout. Excellent customer service. Thank you!

Gemma was nice and very helpful with setting up my water account. Process took only 5 minutes.

Very helpful. Listened attentively and was able to help with my queries. Worked within own knowledge and when not sure was also able to acknowledge it. Thank you Jessica

My query was answered very promptly by Tia. Very helpful and informative. Things were dealt with swiftly. Was expecting to be on hold for a long time which you usually are with energy companies so was surprised when the call only took 7min. Great customer service! Jeff