Lebara Mobile (UK) Reviews

Shubham Alhat was very helpful and professional. He was amazing with the help on my enquiry

Sorted out all my many issues

Dhiksha customer services really helped me very much and resolved all my questions eloquently. I am happy to recommend lebara to my other friends and family

Lebara customer service is great! Nagmukesh did a helped me with quick support for my request today! Thank you lebara

Lebara so far have been great. I've had a chat with a couple of different agents now and they have all been really helpful and you are always connected to an agent quickly. Just today I have had help from Selvaraj. Their deals seem great too and I will be recommending the company!

Today I contacted lebara customer care regarding re activate my SIM card with my same previous sim No.because My phone was stealen by a theive.so I spoked to Staff Atharva and he helped me a lot in a professional manner

Amazing customer care

SHUBHAM SURYAWANSHI was amazing Ihe helped me out alot

I wanted to swap between 30 day and 12 month plan - website wasn't clear that you have to cancel the 30 day one before you can swap to 12cmonth. Nagmukesh resolved very quickly.

Had a frustrating data roaming issue in Prague with my Lebara SIM—stuck on EDGE despite it working fine before. Customer service walked me through various fixes (APN tweaks, network resets), but it only resolved after escalating to the tech team for a backend reset. Shubham Suryawanshi was helpful and followed up promptly, though it felt a bit cheeky when he mentioned expecting a “positive review” on the call. Overall, glad it’s sorted—decent support, but could do without the nudge. 4/5 stars.

Nagmukesh was so good! Best customer service ever

I was using data faster than I thought and was running low, a quick chat with Shubhangi A at Lebara and my account was upgraded at NO EXTRA COST. Just fantastic service as always, I have been with Lebara for maybe 5 years and so has my wife, never any problems at all. Why can't all telecom companies operate like this?

Quick response from Selvaraj who sorted my problem very quickly.

Akshay's response was fast and straightforward.

Excellent service today. Ms Majuri was incredibly helpful and we resolved my problem. Thank you so much for your help, working hard and explaining everything to me. Marijana

Great service from Selvaraj. Really quick and easy to answer and action my query.

Amazing Customer service skills, very helpful, helped to find the best deal for me,

Amazing , my query got resolved much faster