Great assitance
Great assitance

8 months ago
I just contacted the customer service of Lebera. Ashish took my issue and he will processed my refund. He is so nice.
8 months ago
Thank you Jay help me out to answer my question. He is very kind and helpful. Not much waiting time.
8 months ago
Rujata was really helpful on a chat this evening. He understood my problem and was able to fix it.
Great assitance
It was good to talk with sayali and she help me out with my query nice to talk with her and sharing my problems and she have solved my queries in a very nice way
Great service and offers
My experience with LEBARA is too good and specially with SHUBHAM SURYAWANSHI whenever I need assistance.
Selvaraj responses very promptly and helpfully
Had a great experience with Harshal Jagtap from Lebara. He quickly resolved an issue linking my mobile number to my account and gave clear, efficient instructions. Excellent service!
Selvaraj solved my problem quickly and efficiently
Great and fast service from your side. Meet my expectations, many thanks to Sanju
SHUBHAM SURYAWANSHI
Siddhant Was really nice!! Good explaining to me!
Selvaraj is friendly and did a great job in solving my issue. Brilliant!
The agent, Selvaraj, sorted out my new SIM card and number transfer quickly
The agent, Nagmukesh listened to my issue (needed a SIM that fitted an iPhone SE), understood my frustration and organised a replacement SIM to be sent. All in under 10 minutes. Great customer service Lebara.
The service is great. It was resolved easily thanks to Sagar H
The agent (SHUBHAM SURYAWANSHI) was very helpful and knowledgeable, and assisted me with my query very quickly. Thank you for your help, Shubham!
Lebara mobile is great for the people and humbly gives a free bonus if we need some time in a very bad time. Thank you for Sagar h for this bonuses really appreciate❤️
I chatted with an agent really quickly. They listened and responded in plain speak, and solved my problem. Shubham Suryawanshi was great at their job!
Najuka is top notch. Shez one of the best customer representatives I have encountered.
Advisor was super helpful and knowledgeable and didn’t leave me waiting for answes
Operator Selvarag, was very helpful and met my needs, very happy
Based on analysis of 36 reviews rated 1-2 stars for Lebara Mobile (UK)
“Been in cyprus 4 days no internet, customer service is 0 stay away, there’s a reason there cheap, useless”
“After a very frustrating call with support, I was given a monthly account”
“Two and a half years after giving Lebara UK a 5 star review, I have to change to 1 star”
“I'm in France bued 3GB spend money didn't haven't internet with rouming”
“The most awful company in the uk totally useless”
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Lebara Mobile is a mobile network provider based in the UK, catering primarily to value-seeking customers. The company specializes in offering budget-friendly mobile plans, including SIM Only deals and pay-as-you-go options, starting from just £5 a month. With a focus on affordability, Lebara aims to provide flexible mobile solutions that meet the needs of individuals looking for cost-effective communication services. Targeting a diverse customer base, Lebara Mobile appeals to those who prioritize value without compromising on quality. The company's services are particularly beneficial for customers seeking straightforward mobile options, whether for personal use or for staying connected while traveling. Through its accessible pricing and straightforward plans, Lebara Mobile continues to be a viable choice for budget-conscious consumers in the competitive UK telecommunications market.
Lebara Mobile receives overwhelmingly positive feedback from customers, with many praising the helpfulness and efficiency of its customer service representatives. Reviewers frequently highlight the excellent support they receive, noting specific agents like Anurag Tripathi and Darshan for their outstanding assistance in resolving issues and providing better mobile plans. The service is described as smooth and polite, contributing to a generally favorable experience. However, some customers express frustration with roaming services, particularly when traveling abroad, citing issues with internet connectivity and a lack of effective support in these situations. Despite these complaints, the majority of users appreciate the overall service quality and responsiveness. Overall, Lebara Mobile is viewed positively, with a strong emphasis on customer service excellence.
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