Excellent customer support
Excellent customer support. Thank you.
3.3
Average
1,000 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Kave Home has mixed reviews from customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
✨
Based on reviews, created with AISee what reviewers are saying
Esstisch Nahala und Pouf Neom…
Esstisch Nahala und Pouf Neom getrennt bestellt alles zeitnah und einwandfrei angekommen. Preis ist nicht günstig aber Qualität stimmt. Kann mich null beschweren
#kaveHome #tramposos
#kaveHome, the worst misleading company. 1) they promote high rebates, good luck if you find them 2) Their announced delivery times are totally unreliable. 2 weeks suddenly turns into 10 to 11 weeks. Never KaveHome anymore for me.
Made a big purchase and got a tracking…
Made a big purchase and got a tracking link in spanish which does not include any tracking info. The expected delivery is already days away. When asking the client service they send me a link to follow my order, which leads to page error. The email is not polite and is not signed by anyone. No idea still when to expect big furniture which is kind of important yo know to be able to plan our days. Shop elsewhere!
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
kavehome.com
All reviews
1,000 total • Write a review
Showing 31 - 40 of 996 reviews
FJ
Excelente, muy buen trato.
Me aconsejaron muy bien, desde el principio.
Date of experience: June 24, 2025
J
Jane
US
ritardo ordine
Ho effettuato un ordine su Kave Home ad aprile e siamo ormai a fine giugno: non solo non ho ricevuto nulla, ma non ho nemmeno una data certa di consegna. È incredibile che un’azienda che si definisce seria possa offrire un servizio clienti così scandalosamente inefficiente. Ho provato a contattare l’assistenza ma ogni volta ho ricevuto risposte vaghe, promesse non mantenute e nessuna reale soluzione. Non è accettabile dover aspettare oltre due mesi senza nessuna certezza. Se non siete in grado di gestire gli ordini, non vendete online. È una presa in giro totale per chi affida fiducia e soldi al vostro marchio. Sconsiglio vivamente Kave Home a chiunque voglia un servizio serio e puntuale. Una delusione su tutta la linea.
Date of experience: June 24, 2025
MG
Aucune réponse à plusieurs emails…
Aucune réponse à plusieurs emails envoyés …. Pas de respect du gentleman agreement sur le nom d’une autre marque - tout simplement scandaleux comme manière de faire … mauvaise qualité mauvais service à FUIR
Date of experience: June 23, 2025
ED
Professional helpfully team! Nice showroom.
Professional helpfully team! Nice showroom.
Date of experience: June 21, 2025
AM
Muy recomendable
Como profesional me siento muy cómoda con vosotros. A mis clientes se les trata fenomenal. Gracias.
Date of experience: June 20, 2025
H
Hosari
US
Ich habe meine Bestellung im Anfang…
Ich habe meine Bestellung im Anfang April abgegeben nun ist bereits ende Juni. Auf Kontaktanfragen kommen nur Phrasen. Jetzt habe ich den Logistiker kontaktiert, der mir sagt, dass die Einfuunterlagen nicht passen weshalb die Sendung nun zurückgeht. Über das Produkt kann ich nichts sagen, nach mehr als 10 Wochen ist es immer noch nicht da.
Date of experience: June 20, 2025
PJ
anse de carafe brisee
Objet ( carafe en grès ) dont l'anse se casse au bout de 5 mois d'utilisation classique. Hors délai de garantie et de toute manière non prise en charge par la garantie, pas de geste commercial, platitude de courtoisie. Qualité aléatoire donc.
Date of experience: June 18, 2025
D
Dee
US
Terrible company to deal with
Terrible company to deal with. Ordered 3 bar chairs, we received one a month later. The following day the delivery driver delivered a rug which was never ordered. The rug was supposed to be shipped to a person in Lithuania, not Ireland (not to mention the GDPR breach as their details were provided on the package). When checking the order status, it states all 3 have now been delivered, so everytime I submitted a query to them with all details provided, they automatically close it stating my order was delivered successfully, while 2 chairs worth over 400 euros were never delivered.
Date of experience: June 18, 2025
J
Jack
US
Very poor customer service and falsely…
Poor customer service and falsely advertised delivery schedules. This company seems to operate quite like a scam company, which is a surprise as I was advised to give them a go by friends and family. The initial delivery date of a sofa bed was 1-2 weeks but was quickly revised to an additional 4 weeks once I had paid. It arrived late and only partially delivered, (missing one package) They did email me about this delay but it was a significant disruption for me. When the full couch arrived it was bent out of shape on one side and could not be assembled. I could not contact them by phone at any stage and emails requesting refunds just ignore what I'm saying. The only phone no. available was their Greek store who basically told me to go away. I'll likely have to refund and buy elsewhere at this point. Lesson learned.
Date of experience: June 17, 2025
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.