Jack

Jack

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Jack

KA

Kave Home

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2 out of 5 stars

Very poor customer service and falsely…

Poor customer service and falsely advertised delivery schedules. This company seems to operate quite like a scam company, which is a surprise as I was advised to give them a go by friends and family. The initial delivery date of a sofa bed was 1-2 weeks but was quickly revised to an additional 4 weeks once I had paid. It arrived late and only partially delivered, (missing one package) They did email me about this delay but it was a significant disruption for me. When the full couch arrived it was bent out of shape on one side and could not be assembled. I could not contact them by phone at any stage and emails requesting refunds just ignore what I'm saying. The only phone no. available was their Greek store who basically told me to go away. I'll likely have to refund and buy elsewhere at this point. Lesson learned.