10 months ago
JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answeri... See more
10 months ago
Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the... See more
10 months ago
Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.
This is the second time i've used JS Law and Lauryn Parker-Beaton. both times she's been incredible. everything that needed doing her end was done as quick as possible and to a highstandard. she was always fast to answer questions and the communication throughout was incredible. she took a lot of the stress out of the process. wasn't one thing she could have improved on. i would highly recommend
Lauryn has been great handling my sale and super responsive to enquiries no matter how small. She has a really positive attitude and has made the process so much easier. Thank you!
The best services provided by Mollie! My lawyer, Mollie, offers outstanding support, and I am extremely satisfied with everything she does for us.
Great communication and guidance through out the process of buying our first home
I highly recommend JS LAW if you really need help for purchasing for your new house .Her name is Ruby allen thank you so much. You are so hard working and really helpful and very friendly, work was so quicker . I had no clue about process but she was very nice lady ruby allen and made me understand in easy way and was really quick response when i did question about confusion. I am very much thankful to you JS LAW Ruby Allen.
Through a very stressful process Alistair was excellent keeping informed and acting in our best interest even when we were panicking he remained very calm and professional throughout
We have used JSLaw a number of times, and always return to them due to excellent the service. They are quick, proactive, responsive and keep things moving. The online platform is also super easy to use and helps keep everything on track.
Shaheen was extremely helpful and was quick to respond to my queries. Would highly recommend.
They are very quick .
Me and my partner are buying our first home and the whole process was very fast, efficient and stress free we received a lot of help and a really good service. Ruby who was helping us was a great help throughout and was easy to communicate with her and she helped us with everything we had asked. Overall we had a very positive experience and i would recommend to others to use this service.
I like to say thanks to ruby Allen in Jslaw with all hard work. Your service was very quick respond and helpful. Thank you all
After previously having a different conveyancer, Ruby took over and was absolutely brilliant. She really helped get the process moving and after 8 months we finally got the keys to our first house today! I would highly recommend Ruby as she really helped us feel more at ease after what was initially a nightmare moving process.
It's been a rather drawn out process to get to exchange of contracts but Alistair has been patient and kept me up to date with proceedings throughout. The delays were all due to my buyers related sale.
Amy Stupar has been superb during a lengthy process of selling my property and buying a new one despite various delays and chain collapses. Amy has been very prompt in replying to whatever questions I put before her and answers questions and provides guidance clearly. Amy was timely dealing with the conveyancing activities which meant any delays didn't come from us. I've finally exchanged on my property purchase, which after all the hiccups, happened very quickly and seamlessly to my surprise. Many thanks to Amy for getting me to this point.
We had an extremely positive experience with JS Law and Amy specifically, everything was very clear, straightforward and went according to plan.
The sale of our property was very lengthy and complex. Chloe was always 'on the case', friendly and helpful. On the rare occasions she was unable to answer our calls, she always rang back quickly if we left a message. A stressful experience was certainly eased by her efficiency.
We have just completed a sale and purchase and we felt very lucky that Leena made those crucial and stressful moments so much easier! Thank you Leena and JS Law.
I highly recommend JS Law, I have just bought my first house and Shaheen has made the conveyancing process so simple, I have been kept updated throughout the whole process and it has been easy to get in contact if I had any queries. Would definitely use them again!
Was initially happy with the service I received from my conveyancer but the administrative side of things was not good. Had to panic transfer 1k on completion day that hadn’t been accounted for, and 4 months after moving in was notified I owed £660 to the company as they had missed a fee as a disbursement. This meant that my retention fee had been withheld. They were then uncooperative when I informed them that randomly asking for £660 in the middle of January wasn’t exactly an ideal request and when I suggested a payment plan, or JS Law making the payment to my previous co freeholders solicitor and I would pay them back. Really disappointing and caused me a lot of stress when I thought the situation was all tied up.
I am writing this anonymously as I have been an estate agent for 15 plus years and do not want to cause issues with any other parties I may have the unpleasant luck of dealing with in the future. Big round of applause to Charlotte Strong for being stuck in-between two of the most atrocious solicitors I have ever in all my years dealt with and handling it with grace and determination. I have not always thought highly of online conveyancing outlets but Charlotte has truly shown me that the place you work has very little to do with your success and it's the individuals within an organisation that make or break it. She's changed my perception of online firms, having been up against traditional high street solicitors who paled in comparison. Charlotte was the only person to think for solutions to problems and without her, we would have had a failed completion. Very impressed and very grateful.
Based on analysis of 63 reviews rated 1-2 stars for JS Law
“I feel compelled to share my experience with the law firm currently handling our house purchase, as it has been deepl...”
“Communication has been minimal at best”
“Use at your own risk”
“Due to the delays, we’ve had to apply for a mortgage offer extension, and we are now just over a week away from the m...”
“Luckily I haven’t used these clowns but my buyer has”
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JS Law is a conveyancing service provider based in the UK, dedicated to simplifying the process of buying and selling homes. The company offers a personalized approach to conveyancing, ensuring that clients have expert guidance throughout every step of their property transactions. JS Law aims to alleviate the stress associated with moving by keeping clients informed and in control, utilizing innovative technology and outstanding customer care. Targeting home buyers and sellers, JS Law provides fixed fees that include a “No Sale, No Legal Fee” guarantee, meaning clients will not incur legal fees if their transaction does not proceed, aside from a nominal File Opening Fee. Regulated by the Council of Licensed Conveyancers, JS Law is committed to maintaining high standards in its services, making it a reliable choice for families looking to navigate the complexities of property transactions with ease.
JS Law receives high praise for its professional and supportive service, with many reviewers expressing gratitude for specific staff members like Khusbu Vhikabai, Loni Timson, and Ruby Allen, who are noted for their responsiveness and ability to make the process smooth and stress-free. Customers appreciate the thoroughness and dedication shown by these individuals, often highlighting their prompt communication and willingness to address queries. However, a significant number of negative reviews point to serious issues with communication and service quality, with complaints about delayed responses and a lack of support during critical moments, leading to frustration and stress for some clients. The firm’s internal processes are also criticized for being inefficient, contributing to a sense of disorganization.
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