Our conveyancer
Our conveyancer, Saima, was extremely helpful and all of our queries were dealt with in good time.

10 months ago
JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answeri... See more
10 months ago
Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the... See more
10 months ago
Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.
Our conveyancer, Saima, was extremely helpful and all of our queries were dealt with in good time.
Viraj, from beginning to end of selling my property was so professional; informative and timely. I would use them every time for my conveyancing needs. Highly recommend!
I would highly recommend JS Law. Their online system (although initially a bit daunting) was easy to use and kept me up-to-date with what was going on at all times. Kelly was brilliant! She was friendly and very efficient, always foreseeing possible issues that could hold up the process to resolve them quickly. I will definitely be using JS Law in the future.
As a 1st time buyer, having the purchasing process clearly explained to me was exactly what I needed most. This is exactly the service I recieved from JS Law and Laura Maycock. I never felt out of the loop, or was left wondering what I needed to do next. I was always kept up to date with how the process was moving, and Laura was always prompt to respond with any queries I had. I would recommend to anyone making their first property purchase, and will be using again for my next!
I could not recommend JS Law any higher if I tried, Zoe McLeavy was a true hero! As a first time buyer the process I can imagine can be daunting however, Zoe went above and beyond to ensure the process went as smooth and easy as possible! Always providing updates or chasing others to get updates. We were always a step ahead and ready to progress.
I recently had the pleasure of working with Irfan during a particularly stressful conveyancing process, and I cannot recommend him highly enough. From the outset, Irfan made a challenging time much more manageable. He consistently kept me updated, ensuring I was informed at every step of the journey. What truly stood out was his dedication to addressing any questions I had, no matter how small. Irfan is proactive and resourceful; he found solutions when other parties in the chain were stalling, which helped keep everything on track. I would wholeheartedly recommend Irfan to friends and family. He is a true credit to JS Law, and his commitment to his clients is commendable.
Simply SHOCKING!!! I’d say from start to finish, but, 8 months on I’ve absolutely no idea if we’re even close to being finished. Zero communication, no accountability taken, no answers on phone or call backs, email communication is none existent and no been passed to the 4th conveyancer in 4 months. Avoid at all costs, or ask a toddler to do your conveyancing for you, they’d do a better and faster job.
Subpar service. Unmanned phones and complete inability to pick up the phone to resolve queries or chase things. I've given this place the best chance I can, but they only ever seem engaged when they can expunge more money from me. Avoid
Chelsea Murphy has been a great help throughout the whole house purchasing process. She has always been very quick to respond to any queries we had, constantly keeping us in the loop. In her absence, Amy Stupar was also very kind and helpful. I have nothing but great things to say about the team and the experience we had with Chelsea.
Quite frankly, Zoe McLeavy is the reason I am so impressed with JS Law and the service I received. Over the last 4 months Zoe has handled the sale of a property I owned in Suffolk. On behalf of JS Law Zoe has been professional, efficient, personable and always available when issues have arisen from the chain and the various parties involved. She is always upbeat and happy to help and dealt with every point at speed. Over a number of years I have done business with many solicitors but will be giving my future business exclusively to JS Law based on my initial sale through the practice. Truly great and consistent customer service is extremely rare in any business so when you're lucky enough to find it you don't go anywhere else. Well done Zoe and your colleagues at JS Law
Kenny from JSLaw handled a House sale we had, he was very helpful and responsive throughout the process. Everything was dealt with fast and efficiently. Would recommend.
Kenny from JSLaw has been great throughout my multiple sales. Communication is good and no fall throughs. Thank you
Sale and Purchase I can highly recommend Chloe Bromley after she has handled a sale and purchase for us. Its been a long process, having to resell our property halfway through, but at no point did I feel our case had been deprioritised while waiting for a new buyer. Chloe's communication is excellent, we never had to wait days for a response, and she was happy to discuss issues verbally. Finally her common sense approach was much appreciated throughout. Scott H
Working with JSL was nice and easy. They respond quickly and in a profesional manner. Harpreet was my lawyer and she provided all information to the questions ,did not delay any completion date, in fact she have completed everything ahead of time. Great experience and for sure I would recommend them for a relaxing moving experience.
Grace was incredibly helpful and professional throughout the whole process, JS law have a great set up regarding ease of the process and letting you know the progress every step of the way
I cannot thank Ruby enough for her help and guidance throughout the process. Having never bought and sold before, I needed a lot of handholding and Ruby was fabulous. Her responses were always so quick and very straightforward so I knew exactly what to expect next. Thank you Ruby!
Well what can I say , Zoe McCleary was an absolute pleasure to work with, we asked for no jargon and she was great in explaining things in terms we could understand, a sense of humour throughout - would not hesitate to recommend her and her team! Thank you 😊
I am utterly disgusted with the total lack of service provided by JS Law. It's a total joke. As a first-time buyer, I expected the process to be challenging, but the lack of communication and support from JS Law has made it extremely stressful. Eight months into my flat purchase, and I am still waiting for completion. The lack of communication has been appalling; I am constantly having to chase for updates. No one ever calls me to explain anything; documents are just uploaded to the Eway portal. I have tried calling five times since yesterday, left a message, and still no response. This level of service is absolutely ridiculous and unacceptable. I would not recommend JS Law to anyone looking for a smooth and supportive home-buying experience.
We are first time home buyers and normally you hear of solicitors being a bit tough to deal with. Ruby on the other hand is the complete opposite. Ruby made the whole process for us so smooth and easy. When we had a question or wanted some advice she was always accessible. She even replied to us when she was off ill! She’s a great asset to the company and I would definitely recommend her to my family and friends! Thank you Ruby for everything you’ve done for us.
Ruby Allen is amazing, she is always at the end of the phone when we need her, and always responds to any emails straight away, she is very friendly and helpful, an asset to JS Law. I wouldn't hesitate to recommend Ruby for your conveyancing she is a superstar.
Based on analysis of 63 reviews rated 1-2 stars for JS Law
“I feel compelled to share my experience with the law firm currently handling our house purchase, as it has been deepl...”
“Communication has been minimal at best”
“Use at your own risk”
“Due to the delays, we’ve had to apply for a mortgage offer extension, and we are now just over a week away from the m...”
“Luckily I haven’t used these clowns but my buyer has”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
JS Law is a conveyancing service provider based in the UK, dedicated to simplifying the process of buying and selling homes. The company offers a personalized approach to conveyancing, ensuring that clients have expert guidance throughout every step of their property transactions. JS Law aims to alleviate the stress associated with moving by keeping clients informed and in control, utilizing innovative technology and outstanding customer care. Targeting home buyers and sellers, JS Law provides fixed fees that include a “No Sale, No Legal Fee” guarantee, meaning clients will not incur legal fees if their transaction does not proceed, aside from a nominal File Opening Fee. Regulated by the Council of Licensed Conveyancers, JS Law is committed to maintaining high standards in its services, making it a reliable choice for families looking to navigate the complexities of property transactions with ease.
JS Law receives high praise for its professional and supportive service, with many reviewers expressing gratitude for specific staff members like Khusbu Vhikabai, Loni Timson, and Ruby Allen, who are noted for their responsiveness and ability to make the process smooth and stress-free. Customers appreciate the thoroughness and dedication shown by these individuals, often highlighting their prompt communication and willingness to address queries. However, a significant number of negative reviews point to serious issues with communication and service quality, with complaints about delayed responses and a lack of support during critical moments, leading to frustration and stress for some clients. The firm’s internal processes are also criticized for being inefficient, contributing to a sense of disorganization.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.