absolutely fantastic service from chloe…
absolutely fantastic service from chloe bromley,could not praise her highly enough.communication 1st rate

10 months ago
JS Law handled my sale and purchase. I would like to give a 5 star review for Khusbu Vhikabai. Throughout my experience with JS Law, Khusbu has been professional, supportive and understanding, answeri... See more
10 months ago
Use at your own risk. Offered little help in terms of protecting my interests with my property purchase, and never responded to me when questions arose after the completion. I would report them to the... See more
10 months ago
Terrible firm. Incompetent, rude and arrogant. Please avoid this law firm at all costs. No axe to grind here at all and I will be making a complaint to the law society.
absolutely fantastic service from chloe bromley,could not praise her highly enough.communication 1st rate
Laura was great the whole time, I can be a little hands on with most things. Always wanting to know a status update. Laura accommodated this very well and always kept me informed. Couldn't fault anything! Great work.
Ruby has been absolutely fantastic throughout our house sale. Always replied quickly and was on top of everything through out. It was our first time going through a sale process and she really put us at ease. I was a bit worried using a solicitor not in our local area but I had nothing to worry about and wouldn't hesitate to use them (Ruby especially) again. Thank you so much.
We have used several conveyancers in the past and this has been by far the easiest, most organised one. The online portal is kept up to date and all correspondence recorded. Sri-Devi was brilliant. Whenever we called her she sorted the problem and got straight back.
We had Georgia looking after our buying and selling process, there was no faults at all easy to contact and always got back to you , everything was super quick and will defiantly recommend to everyone we know thanks alot again
Communication with Irfaan was very good,any queries i raised he replied mostly the same day if not always by the following day Thankyou once again Jo Scott
My estate agent recommended JS Law. Ruby guided us through everything and was extremely patient with us, we do not live in the UK. I would have no hesitation in recommending JS Law. If I needed to use them again I would definitely request Ruby. Maureen Murphy
We dealt with Amy Stupar, with the sale of a p[roperty on Morris Road, Lewes. All went very smoothly.
Abysmal experience, at a very stressful time in my family's lives, they have done their best to make what is a very straightforward chain of two properties practically unbearable. The conveyancer - hardly ever answers the phone, - hardly ever answers an email, - can't give a straight answer to basic questions as "When were the searches instructed?" - mislead you into thinking these searches take up to 6 weeks, only to find out from the council that they will answer in 10 working days or less. This isn't the majority of the clients, however, consider this, 13% of the clients have rated the experience below 5 stars, and 6% have rated it 1 star, that is telling. Resorted to this as a means of venting my frustration, and in the hope that someone will finally take note of my concerns. Avoid at all costs.
Viraj Patel was very helpful. He was somebody that was always willing to help and was driven to get things done. He was generous with his availability for calls and made the transaction process for my mother and I very smooth. Very lucky to have him as my Conveyancer.
Viraj Patel was very approachable, very informative, and patient. As a first time buyer, when I thought my morgage applications would not go through, I was able to seek advice from him. His advice was more helpful than my brokers at times. He was very good with being available for calls when I needed advice. And, through his remarkable knowledge, he made the transaction and completion process smooth for myself and my son. Matilda
JS Law, and our main contact Ruby, acted with urgency throughout our sale & purchase and provided expert, ongoing support. I had feedback from the rest of the chain that Ruby was on top of all documentation & comms and was able to follow up on questions and actions swiftly.
Kenny supported the sale of our property. He was super helpful, professional and thorough with the whole process - it was a complicated sale with trustees and flying freeholds but he dealt with it all (and us) brilliantly. Couldn’t recommend JSLaw more highly, thank you Kenny!
I recently had Kenny Crowther act for me on a property I was selling as executor, he was informative and knowledgeable and kept the pressure on to get the matter through promptly, would highly recommend!
Very professional colleagues and very quick responses. Really good user interface with there online forms and layout
Great to have Lauryn on our team when it came to buying and selling our houses. She helped us through every stage of the process answering our queries and questions very promptly. The online systems is great for keeping an eye on where you are in the process, prompting you when certain information is required etc. will definitely use them again.
This is the second time our family has used Kenny Crowther at JS Law. All the conveyancing went smoothly and Kenny was very helpful when extra support was needed. Many thanks’
We were recommended JS Law by our estate agent, we were able to exchange in 7 weeks and complete in 9 weeks with a slightly tricky sale (power of attorney involved). Kenny was excellent, always keeping us informed of what was needed and quick to respond to questions. I would have no hesitation in recommending JS Law and in particular Kenny Crowther.
Georgia at JS Law has always been very responsive and kept me up to date with any changes and updates.
Me and my partner dealt with Chloe for our first house purchase, we couldn’t recommend her enough ,she was so helpful throughout the whole process , she kept us updated all the time and explained everything , definitely would use Chloe again in the future , plus the eway platform was super easy to use
Based on analysis of 63 reviews rated 1-2 stars for JS Law
“I feel compelled to share my experience with the law firm currently handling our house purchase, as it has been deepl...”
“Communication has been minimal at best”
“Use at your own risk”
“Due to the delays, we’ve had to apply for a mortgage offer extension, and we are now just over a week away from the m...”
“Luckily I haven’t used these clowns but my buyer has”
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JS Law is a conveyancing service provider based in the UK, dedicated to simplifying the process of buying and selling homes. The company offers a personalized approach to conveyancing, ensuring that clients have expert guidance throughout every step of their property transactions. JS Law aims to alleviate the stress associated with moving by keeping clients informed and in control, utilizing innovative technology and outstanding customer care. Targeting home buyers and sellers, JS Law provides fixed fees that include a “No Sale, No Legal Fee” guarantee, meaning clients will not incur legal fees if their transaction does not proceed, aside from a nominal File Opening Fee. Regulated by the Council of Licensed Conveyancers, JS Law is committed to maintaining high standards in its services, making it a reliable choice for families looking to navigate the complexities of property transactions with ease.
JS Law receives high praise for its professional and supportive service, with many reviewers expressing gratitude for specific staff members like Khusbu Vhikabai, Loni Timson, and Ruby Allen, who are noted for their responsiveness and ability to make the process smooth and stress-free. Customers appreciate the thoroughness and dedication shown by these individuals, often highlighting their prompt communication and willingness to address queries. However, a significant number of negative reviews point to serious issues with communication and service quality, with complaints about delayed responses and a lack of support during critical moments, leading to frustration and stress for some clients. The firm’s internal processes are also criticized for being inefficient, contributing to a sense of disorganization.
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