Arbor

4.592105263157895 out of 5 stars
4.6
Excellent456 reviews

TrustScore

4.6
4.592105263157895 out of 5 stars
Excellent
5 out of 5 stars
390
4 out of 5 stars
19
3 out of 5 stars
6
2 out of 5 stars
9
1 out of 5 stars
32
456 reviews in total

Review summary

Arbor is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Great company !

Great company !

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0
🔥 High engagement
POPULAR
1 out of 5 stars
1/5

0 Transparency

I signed up with Arbor Energy because they promised to find me the lowest daily electricity rates by automatically switc...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

very professional when I need to talk…

very professional when I need to talk to someone they email me right back with no problem I have already recommend them ...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

ARBOR does a excellent job with helping…

ARBOR does a excellent job with helping people save money on their electric bill and finding a service provider with the...Read more

0
0
🔥 High engagement

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Filter by rating:
Susan Lambie
Susan Lambie
1 reviews
5 months ago
5 out of 5 stars

Very prompt responses

I get a very prompt response when I have a question. They always answer in easy language that I understand. Glad that I have them looking out for the best price on electricity.

Helpful?
Dan C
Dan C
1 reviews
5 months ago
5 out of 5 stars

The Arbor offer was timely and valuable

The Arbor offer was timely in the interest to explore savings on our electricity, and the service details were clear and easy to execute. We are pleased in joining Arbor for service to maintain the most efficient cost and savings.

Helpful?
Adam Fogle
Adam Fogle
1 reviews
5 months ago
5 out of 5 stars

Excellent Concept

When I first stumbled upon Arbor, I thought it was too good to be true. A company that does all the work of finding an electric supplier to lower rates without charging you a dime? I thought no way. Well, yes way. Their suppliers pay them and everything they say about finding the best rates is true. Their customer service is also top notch if there is ever any discrepancy on your bills. I highly recommend them to save money you’re already paying with next to no effort on your part.

Helpful?
5 months ago
5 out of 5 stars

Excellent Money-Saving Service

Easy to set up, they do everything for you after that. It saves you money and costs nothing. No-brainer, who doesn’t like saving money?

Helpful?
Aaron Lee
Aaron Lee
1 reviews
5 months ago
5 out of 5 stars

They actually helped with my budgets…

They actually helped with my budgets and finances in different ways than other companies

Helpful?
5 months ago
5 out of 5 stars

Great customer service

Arbor does a great job at finding better supply rates for you, and handles everything automatically. But if things go wrong, their customer service is the best (even better than amazon to be honest). Recently i started getting charged doubled for my supply. I sent an email to arbor. They responded promptly saying that the supply company automatically renewed me at a higher rate, even though they sent them a notice to not renew. They reimbursed me right away even though it was the supply company's mistake.

Helpful?
Wayne Francis
Wayne Francis
1 reviews
5 months ago
4 out of 5 stars

fast and reliable response

fast and reliable response friendly also

Helpful?
5 months ago
5 out of 5 stars

Happy to get prompt answers!

I had several questions on how the program would be initiated. I asked them in the email and I’ve got quick responses to all my questions which made me feel comfortable about the process and even more comfortable about the company. I’m anxious to begin seeing the savings.

Helpful?
CJ
CJ
1 reviews
5 months ago
5 out of 5 stars

Seamless, convenient process

Usually if you ask questions through a text you will not get a response or it will be a week before you get anything back. The response took a few hours! The AutoPilot feature on their website will chose the best rate and automatically sign you up when your previous offer is expiring. So seamless!

Helpful?
Ron Yake
Ron Yake
1 reviews
5 months ago
5 out of 5 stars

Arbor as client electric energy advocate

I always find the Arbor Team to be helpful, very timely in response to any questions I have; their responses are always very specific and personal to questions I ask. I always feel like they are looking after my best interests.

Helpful?
Isaac
Isaac
1 reviews
5 months ago
5 out of 5 stars

The rate is what they said it would…

The rate is what they said it would be,also I think it is a very good company.At first I did,nt want to try it because I thought it was a scam.be I find out different.

Helpful?
Judy Walter
Judy Walter
1 reviews
5 months ago
5 out of 5 stars

Had a prompt answer to email sent about…

Had a prompt answer to email sent about renewal info on electric rate. Courteous and prompt answer to my question.

Helpful?
5 months ago
5 out of 5 stars

I accidentally stumbled across this…

I accidentally stumbled across this company, but I am glad I did. Arbor is a company that I can count on to save me money. The platform is designed to make it as simple as possible to get the organizational help that I need. I look forward to continuing with them.

Helpful?
5 months ago
5 out of 5 stars

Very good and positive

Very good and positive

Helpful?
Melissa
Melissa
1 reviews
6 months ago
5 out of 5 stars

Arbor is a great company to work with

Arbor is a great company to work with! They are very responsive and knowledgeable. They are always quick to reply to any questions. I highly recommend them.

Helpful?
FRANK GILL
FRANK GILL
1 reviews
6 months ago
5 out of 5 stars

Signing up for Arbor was simple and…

Signing up for Arbor was simple and quick. It was a no-brainer to decide to join. Now I dont have to monitor the latest electricity prices - they will do it for me automatically. What a great service!! Told my neighbor about it and he signewd up right away too.

Helpful?
6 months ago
5 out of 5 stars

Save money

This company has saved me so much money, has been quick to respond with any questions or concerns and always polite to interact with.

Helpful?
joe jo
joe jo
1 reviews
6 months ago
1 out of 5 stars

Scam

Scam. This won’t do anything

Helpful?
Tyler Meadows
Tyler Meadows
1 reviews
6 months ago
5 out of 5 stars

So quick to help had great information…

So quick to help had great information and have regular consumers in mind. Thank you so much.

Helpful?
6 months ago
5 out of 5 stars

Excellent service

I had a truly wonderful experience with Arbor. Their dedication to supporting their customers is evident, and they genuinely care about helping us save our hard-earned dollars.

Helpful?

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