10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
He comprado varias veces y está será la última. Haces un pedido por la web y al rato te escriben y te cancelan un montón de artículos. Me ha pasado en prácticamente todas las compras. Llamas para cancelar el pedido completo y te dicen que no se puede, que lo devuelvas al llegarte. Pero eso tiene unos gastos de devolución porque los asumes tú. La web es un desastre.
I got my parcel as opened with a missing item, so I returned it back. But still haven’t got the refund for the order i returned back.
Greated me when I came in got my shoes to me quick waited with me whilst I walked around in my shoes and then took them to check out for me
Friendly and helpful staff, fantastic service
Ordered for next day delivery as it was a birthday present EVRI have my parcel and surprise it’s been delayed. Spent over £180 £185 with delivery what a joke won’t be ordering again
JD Sports – Broughton Retail Park, Chester Had a very disappointing visit today, 2nd July. From the moment I walked in, the store felt chaotic — loud, stressful instructions were being broadcast over the staff intercoms, creating a tense atmosphere all around. Staff looked overwhelmed and exhausted, and I genuinely felt sorry for them. It was also a case of not what was being said, but ‘how’ it was being said. Thankfully, a wonderful team member named Marcus was fantastic — polite, professional, and really helpful. He even recommended a pair of Ugg Taz I hadn’t come in for and I bought them. He stood out for all the right reasons and made a real difference to my visit. Thank you Marcus. Unfortunately, when I was returning an unopened multipack of sports socks, I was told I wasn’t allowed — despite no signs or mention on the receipt. After questioning this, they did refund me in the end, and the lady at the till was kind, despite the pressure she was clearly under. Overall, most of the staff looked ready to walk out. The store seemed to be undergoing some changes, but the scale of work being done, particularly during open hours — on a warm sunny day, with no air con — really wasn’t ideal for customers. I left feeling pretty drained and genuinely concerned for the team, particularly the manageress who sounded stressed and overwhelmed. JD Sports needs to look at how this store and the staff is being supported. The entire experience put a dampener on the rest of my retail afternoon, and I wish I’d had the opportunity phone head office and report my concerns immediately, so someone could intervene.
Great deal on Nike and adidas. Also easy access online and quick delivery.
Fantastic shopping experience ordered online to collect in store product was available to collect the very next day Good quality and great fit
Ordered a ladies fleece cost £50 and got sent a kids hoodrich T-shirt still waiting 2 days later for a response to my email!
The review and STAR rating would have be a 10 / 10 for the Oxford Circus London Store I've visited recently 3 or 4 times but sadly the way, manner and condescending attitude of how the girl in the Angel Islington London store served me this morning 02nd July has let everybody else's good work down.
J’ai fait une commande sur le site internet le 1 juillet 2025 je n’est reçu aucun mail pour me confirmer la commande ou quoi que ce sois , heureusement que j’ai fait une capture d’écran quand j’ai commander pour le numéro de commande. Quand j’essaye d’appelé le service client il y a aucun option qui me correspond du coup je fait autre chose pour au final avoir aucune personne au téléphone.
Easy to use website. Good choice. Good prices. Good communication. When I had to change a pair of trainers the staff made it so easy. Happy to recommend 👍
No staff on tills at JD Manchester Arndale right now. Long queue. Very poor
Always been a great place to shop for my sports goods so the app has made it easier to get what I need. Quality goods and prices and prompt delivery.
That’s great
Love the shoes my son got! The best !
My experience was great and product selection is good and buying as well
If you are a disables person and you want to hate your life, going shop to see how bad are you treated by a young lady who is very arrogant and pi in your life. Nobody care and know how bad is pain in your BODY how hard you support pain and is enough just pain what is extra is too much. IF YOU WANT TO HAVE A SAFE MENTAL LIFE, DON'T GO INSIDE! I try to contact CUSTOMER SUPPORT and they don't care.. No direct number....
I've purchased products from JD for a couple months and the sale items are exceptionally good prices
Fast delivery good service
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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