Good customer service
The way the staff attended to you the customer service is excellent

The way the staff attended to you the customer service is excellent
Online orders are easy to use and a great price
Delivery was on time an update was on time as well.
I didn’t received my parcel. It wasn’t been delivered to me, or my safe place, or anybody/anywhere else. I did send the email with complain but didn’t received any answer.
I love how quick the delivery was! Item was just as advertised
My order didn't arrive and you havent responded to any of my emails Terrible service
Miten voi olla mahdollista että tuotteen palautuksesta pitää maksaa. Lenkkarien palautus 20€. Ei kiitos. Älkää tilatko täältä mitään.
The customer service i received was Second to none.The staff were Very helpful, very professional and knowledgeable about their product.
The price are very good.
Quality and quick delivery
I ordered online was easy and quick to do delivery was fast as well
Great service and excellent
Perfect thank you 5*****
Excellent Customer Service! For young employees they were very well mannered and knowledgeable about a huge range of in store items, especially sizes for kids. As always with JD Sport they have a fantastic range of the latest most trendy and modern clothing! And always a huge selection of discounted clothing and other reduced price deals!!
Had a good experience ordering at JD app 👍🏻
I needed to get the right size for my shoes and I asked a member of staff and completely ignored me saying they were on break in the store however I believe that they should be having their break in a separate room.
Fast free delivery to store, easy collection no hassles.
Great service great products
Very good service..
J ai commandé 1 paire de baskets le 1er jour des soldes ;10 jours après je ne les ai toujours pas eu ; le suivi de livraison me dit qu elles sont en cours de préparation ; j ai téléphoné ;avec beaucoup de difficulté eu qq1 ( probablement 1 plateforme étrangère ; la personne n’a pas répondu à mes questions et le j ai eu du mal à comprendre ce qu elle m a dit );envoyé des mails ..sans réponses Pire j ai donc passer 1 autre commande 1 semaine plus tard et a ce jour ; exactement les mêmes problèmes ! Faire des supers offres c est top, prendre l argent des clients c est bien mais il serait bon de penser à la satisfaction de ceux qui vous permette de vivre
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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