Brilliant to shop at
Brilliant to shop at. Got my delivery and one item is missing from the set. Took it to the shop and instantly refunded. High quality clothing and easy to buy.

10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
Brilliant to shop at. Got my delivery and one item is missing from the set. Took it to the shop and instantly refunded. High quality clothing and easy to buy.
Excellent service
I am very satisfied and recommend it.
Wonderful 😁👌
Great service easy to order and swift collection from the local store! No complaints!
You use DPD who are less than usless my order came I didn’t have the code rebooked they didn’t bother to return Use a better delivery company
Great product, quick dispatch and delivery.
Excellent pick up or have delivered and you can get 10.5 can't get them in shop it's self
To be fair everything was spot on delivery, description
Nice price good delivery time
Love jd my favourite shop got all the sports wear and gym were I need
Super quick delivery. Landed days before predicted timeframe. Staff instore were very friendly. Had to order two different sizes as I’m in between. Very easy returns service via instore
I get all my items that I have ordered. They package was split but I received all.
Great value for great wide leg tracksuit pants, lovely colour.. excellent delivery service. More than happy, thx .
Great quality clothing and very good value for money
Excellent service
Great product and great delivery
Super quick, easy ordering and delivery. Bought some Hola trainers for around £60 cheaper than I could get them anywhere else .Great job JD sports
Great online service as usual & polite & friendly in shop to!
I ordered my gazelle trainers in store on the Sunday afternoon size 9, they were delivered on the Tuesday morning at 9am. what a great fast and efficient service by JD sports great service all round. The staff in-store were also friendly and helpful by ordering the trainer's for me on the computer. thank you.
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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