Excellent service
Very happy with the service. Online as well as in store. Good options and products. Highly recommend.

10 months ago
always has loads off stuff in stock really good quality on clothes i recommend jd to everyone
Very happy with the service. Online as well as in store. Good options and products. Highly recommend.
Love shopping here. Great customer service
Ordering items easy .keep you updated on parcel.always had items delivered early or on time .
Delivery was quick
Excellent my son loved the ball
Always great service staff friendly
Delivery date same as prompted brilliant service
This order has still not arrived after 11 days. Last order had something missing.
Brilliant service from start to finish,was exactly what i wanted.
Ved køb på hjemmesiden, hvor varen er tilgængelig, får jeg nogle dage efter en besked om at min ordrer er annulleret fordi varen ikke er tilgængelig. Få styr på jeres lager.
Excellent and entertaining.
Appalling service by your assistant manager at the Truro branch. Rude with absolutely no people skills. Her colleague was also suffering a diabetic episode, which the ‘manager’ completely ignored. Serious issues at this store!
Product never arrived, needed to get a refund
JD staff are terrible, slow and rude!!
Item was not collected as it was no longer needed.email said if item was not collected it would be refunded. Contacted customer services after minimum time period twice, no answer and not even an email back to say they are looking into it.
Fast service easy to order and top item
Great item sand fast post will use again
Bought the sliders online. A very comfy pair of sliders.
Quick delivery and packaged excellent
I was very pleased that my items were delivered to my pick up store so promptly will be using jd sports a lot more also have been letting friends and family know how great your service is
Based on analysis of 206 reviews rated 1-2 stars for JD Sports
“Filled out their customer service contact form twice over the past few weeks and heard nothing back, had to call up j...”
“Won’t sent another pair just have to wait now 10 days for a refund”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
“I’ve been sent totally wrong item I can’t return the mistake is laughable can’t get through to anyone store can’t hel...”
“Ordered trainers and paid for next day delivery, they still haven't been shipped after nearly 2 weeks, with the Evri...”
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JD Sports is a prominent online retailer specializing in sportswear and athletic footwear for men, women, and children. The company offers a wide range of products from leading brands such as Nike, Adidas, and Under Armour, catering to fitness enthusiasts and fashion-conscious consumers alike. With a focus on style and performance, JD Sports provides a comprehensive selection of clothing, footwear, and accessories suitable for various sporting activities and everyday wear. Customers can explore exclusive sales, including discounts of up to 50% off, and benefit from services like free standard delivery and same-day click and collect options. JD Sports also offers incentives such as a 10% discount for students, enhancing its appeal among younger demographics. By prioritizing customer convenience and a diverse product range, JD Sports aims to meet the needs of active individuals seeking quality sports apparel and footwear.
JD Sports receives a mixed reception from customers, with many praising the quality of products and the helpfulness of staff. Reviewers frequently highlight the good selection of items available in-store and commend the efficient delivery service when it works as intended. However, a significant number of complaints focus on issues with order fulfillment, including receiving incorrect items and delays in shipping, particularly with next-day delivery promises. Customers express frustration over poor customer service, citing difficulties in reaching support and resolving issues. Experiences in physical stores also vary, with some reporting negative interactions with staff. Overall, while JD Sports offers quality products and a pleasant shopping environment, persistent order and service issues detract from the overall experience.
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