Home Detail Reviews

Hassle free experience. We bought two chairs and we love them.

Quick delivery, very professional… thanks guys

Absolutely wonderful service, very quick delivery. The delivery drivers were also so helpful. Over all very good experience. Will definitely buy from them again.

Ordering was ok, showed items in the basket icon but when I went to pay there was nothing shown, bit confusing, somehow got round it, the rest was straight forward. Delivery was excellent, arrived next day. Unfortunately the items were not the colour shown and difficult to assemble (chairs) and depth would only support a child so sent them back. This was fairly straight forward except the cost, very expensive and had to negotiate a cheaper quote. The collection is a 12 hour window not the best but have to accept if I want to return them.

I had trouble trying to find a company to take my 2 seater sofa and thanks to them giving me 8 days to sort it out I found a company to collect the sofa on the same day.

Good communication from order to delivery. Amazingly quick, couldn’t believe how soon I received my items. Couriers very polite. Have just assembled my outdoor rocking chair and it is Amazing, a fantastic quality item. Thank you!

Received my order today. It was very quickly processed and sent out. Delivery was amazing - all happened as it should, two hour window given and a phone call when they were twenty minutes away. Best delivery experience I've ever had. The corner sofa is great and a reasonable price. Easy to assemble. Had been let down by a different company, who seemingly can't control their stock numbers properly so was unable to fulfil my order.

Bought the wrong product from this company. Their communication and return service was excellent.

Arrived earlier than expected but all good 👍

I ordered some garden furniture with Home Detail. They used Panter couriers to deliver the items. Confirmation email was sent immediately after order. I then got frequent updates on the movements of my delivery by both Home Detail and Panter. I then received a phone call from Home Detail confirming when the order was going to be delivered and to check that was all ok on my side. The order was delivered within the time frame. The furniture itself seems of good quality. A little bit fiddly to set up but that’s expected. Now we can enjoy our summer days in the garden with some comfy furniture. Thank you 🤩 (On a side note, never use Wilko, they are useless).

Very good experience! And it comes with a cover which is great! Only downside is that It didn’t come with the connector to connect the two sofas so I’ve ordered cable ties

Delighted So quick, excellent quality , love the colour and design - uber simple assembly and easy bed/sofa/bed mechanism If we had room I’d get another one Friend spent 3 nights sleeping on it and loved it. A FABULOUS sofa bed

Good product although there was some damage.a replacement part was sent immediately. Based on my experience I would have no hesitation in using them again.

Ordered the ottoman sofa bed. Great delivery service. Had problems folding the chair back down. Contacted Home Detail via email and then videos on what’s app. Sent guides on how to folder easier. Would recommend based on the customer service

They advertise as 30 days easy returns policy. I need to return the chair as it is very uncomfortable as the back when upright is reclining too much so you have no support for you back and head when the recliner is folded up. They want £60 to return the chair. The item is so heavy and large that it is almost impossible to find a courier to take it. They also keep asking the same question over and over. The only way to contact them is through email. There is no phone number and when I tried to find a courier the address I was given didn't match the postcode so I am stuck with using their courier at £60

Am very happy for the delivery and I trust this company thanks again

Furniture looks nice however took a visit to Toolstation to buy 6mm locking nuts as there was only half the quantity supplied to finish assembling the set Not ideal

Very nice quality !

The sofa bed is very good price/quality is big enough when pull in bed to sleep two adults and has a spacious deposit space to out a lot of things! As well the material high top and I like that is firm enough which you don't see on many sofas. The delivery was amazing, with updates every day. Definitely highly recommend.

TELEPHONE ORDER LINE DELT WITH TO MY LIKING. RECEIVED MY PARCELQUICKER THAN I WAS TOLD, WHICH WAS A GREAT ADVANTAGE AS IT WAS FOR A BIRTHDAY PRESENT.