Home Detail Reviews

Excellent thank you 🤩

Excellent service. Delivered promptly.

The sofa was broken on the back side

Fantastic customer service give when my product became faulty after purchasing the item. Would really recommend!

Good quality and a reasonable price. Delivery time was quick and the delivery company who delivered sofas were polite and helpful. Everything went well as I expected. Thank you for your excellent service.

The delivery team were great but coupling it looks very tricky, I'm still struggling to fix the arms and the two sofas together. I hope i get a reply or help from the company, thanks

Delivery was quick. Informed at every stage. Delivered earlier than anticipated. Delivery team were fantastic, friendly and respectful. Sofa bed is heavy, came in two packages. Definitely requires 2 people to carry. Very easy to assemble. Only required a Philips screw driver and an enthusiastic wife! Took less than 10mins to assemble. Sturdy construction. Sofa and bed comfortable for me, wife says bed is a little firm for her. Looks great in our office and will accommodate one tall larger visitor or a tall thin couple with ease. I look forward to my first night using it as the huffy bed! Thank you!

your chair turned up on time and was in good order put together in 15 minutes. only 1 problem 1 leg screw not in line but sorted very please with service and it is British good match with other chair dan butler

Delivery communication excellent and came on time. Good value and reasonably easy to assemble (2 people). Very comfortable.

Quick delivery. I haven't opened the box yet because its for my sons new flat which he hasn't moved into yet.

Sofa chair met expectations. Great value for money and easy to assemble. Also delivered on time as promised. I will definitely purchase from them again.

Good quality and value for money .

Quick, efficient delivery and lovely garden furniture.

Got an air fryer in May from this seller through Amazon and it stopped working in August - the seller doesn’t seem to understand that under section 75 of the consumer act they are responsible for ensuring I can return the item AT NO COST TO MYSELF. Yet they expect me to buy bubble wrap and cardboard for a faulty item to be sent back stating that if it’s not packaged is the way they say I’ll incur a fee for the courier rejecting collection. They also said they expect customers to keep the box incase “you change your mind” about the product. I didn’t change my mind. It stopped working. If you expect boxes to be kept months after for such issues then this says a lot about the quality of your products. I employee anyone thinking of buying through this seller to be very cautious. They sell poor quality items with an almost impossible returns policy unless you like paying out of your own pocket.

Fast delivery

The product was good but there was a problem with the delivery whereby one of the 4 boxes was so damaged that it was impossible to tell whether all of the parts were there and undamaged so I had to reject delivery. No fault of theirs. Customer services at Home Detail were brilliant in resolving the matter as quickly as possible and supplying a replacement. They also refunded the express delivery charge which I had paid. Prior to the delivery problem they had been quick and efficient in dealing with the order so well done them - not so the delivery company!

Good quality furniture and great customer service

great service

Great website and easy to order. Delivery time was brilliant and fast. Sofa bed was easy to assemble and really smart. Highly recommend.

Helpful and Great Service.