Best quality excellent thank you too…
Best quality excellent thank you too fast delivery.

10 months ago
Terrible experience. Customer service was virtually nonexistent. I contacted them multiple times by phone and email to rearrange a delivery and got no help at all. In the end, I was charged a hefty re... See more
10 months ago
Never got my sofa as the delivery company they use Arrow XL are shockingly inefficient. Address entered incorrectly. Failure to adhere to their own policies of contact prior to delivery, and autonom... See more
10 months ago
Had a problem but sorted it instantly, Cheers! 10/10
11 months ago
First a quick appraisal for the staff they have working for them - specifically Roisin. She was incredibly calm, and easy to talk to. I had ordered a Ometa Air Conditioner in Space Grey" but when it... See more
Best quality excellent thank you too fast delivery.
Excellent service
The delivery was quick and efficient, the guys were polite and friendly. Overall a great service. Thank you.
Sofa bed was a good price. Delivery was quick. Good communication.
Super fast delivery and great prices
Ordering was good, but the tracking number I have received doesn't seem to work
Ordered my dehumidifier after looking at a good range. The price was good, it was delivered 2 days later. Service and quality brilliant. Would highly recommend this company.
I wanted two of this item, but held off and only ordered the one to see how everything went. Promptly received the goods in four days. Assembly was very simple, with a little help a 12yr old kid could put it together, so no time wasted there. Very pleased with the end result and have now, with confidence, immediately ordered that second item.
Fast delivery good service
Great prices and very quick delivery. We ordered 2 of their two seater sofas and were kept up to date every step of the way including receiving a phone call to say what day they were arriving.
Delighted with elegant and comfortable piece of furniture. Faultless service.
Delivery was fine and very fast but the boxes were completely trashed and the bed frame had marks on it, I emailed the photos but no reply
Absolutely awful quality!! Got delivered at 0613 in the morning, surely this is illegal, and the sofa was in 3 boxes!! Who even has to build a sofa!! I had to build this myself and I am disabled!! ABSOLUTELY AVOID, this sofa is rock hard, not comfortable at all. Absolutely fuming with it!!
Some lovely sofas at reasonable prices but delivery to Northern Ireland is £200!!! As usual us British over here are treated like second class citizens!
The delivery man was ace, hard working with a smiling can do attitude, treasure him, an ambassador for your business.
Great item delivery on time drivers brilliant and even took my item upstairs despite it being quite heavy
The chairs are quite comfortable and assembly was easy. The stitching on the front of one of the cushions is off giving a slightly lop sided look to the chair due to the tartan design. Apart from that, we are pleased with them. Unfortunately within 2 weeks, both the footrests had stopped working so they were both returned. There was no problem in receiving a full refund.
Absolutely gorgeous Chesterfield 2 and 3 seater sofas. Bought on the Thursday, arrived on the Tuesday. Fantastic customer service - an actual person contacted me to check the delivery was ok, and gave genuine thanks for shopping with Home Detail. I have already recommended this website company to friends and family 🙌⭐️
It was a good experience we bought two reclining chairs the staff were polite friendly very pleased Philip geldard.
Brilliant and very professional 👏
Based on analysis of 78 reviews rated 1-2 stars for Home Detail
“I contacted them multiple times by phone and email to rearrange a delivery and got no help at all”
“Customer service was virtually nonexistent”
“They are massively overpriced for the appalling quality”
“I’m about to request my refund - watch this space”
“Terrible experience”
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Home Detail is a prominent online furniture retailer based in the UK, specializing in a wide range of home furniture products. The company offers an extensive selection that includes items for bedrooms, dining rooms, and living areas, catering to diverse customer needs. With a focus on quality, Home Detail ensures that its furniture is dispatched within 24 hours, providing customers with efficient service and express shipping options. Targeting homeowners and renters looking to furnish their spaces, Home Detail provides a variety of styles and price points to accommodate different preferences and budgets. The company's offerings include sofas, dining sets, and innovative space-saving solutions such as sofa beds. By providing flexible financing options, Home Detail aims to make purchasing furniture accessible to a broader audience, enhancing the overall shopping experience for its customers.
Home Detail receives a generally positive reception from customers, with many praising the quick delivery and excellent service. Reviewers frequently highlight the efficiency of the staff, particularly noting individuals like Roisin for her calm and helpful demeanor. Many customers express satisfaction with their purchases, describing the products as great and comfortable. However, there are significant complaints regarding delivery issues, with some customers reporting problems such as incorrect addresses and late arrivals. Additionally, several reviews mention dissatisfaction with product quality, particularly concerning sofas that were uncomfortable or arrived damaged. Despite these concerns, the majority of feedback reflects a positive experience overall, particularly in terms of customer service and delivery speed.
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