Group 1 Automotive UK

I have used Hailsham BMW for many years purchasing Probably one car per year. John Payne is excellent and professional. He always phones back to clear up any queries you can’t ask for more.

Everyone was really helpful and made my purchase run smoothly

The entire experience was amazing. The assistant who helped me did his very best to find a suitable model already in the UK, his manager was friendly and made the pricing discussion easy, and delivery took place within 10 days of my first contact with Group 1 BMW.

A very professional company that doesn’t use hard sales practices. I knew what type of make and model car I dreamed of, and they did their utmost to achieve my wish. They were successful in finding me the car I wanted to buy and supported me through the administration to get there. Giving me a fair price for my old car too.

Excellent customer service. jerry looked after me well

Very painless

The staff are fantastic and make everything as easy as possible. It's my second car purchased from them and I will renew my car next year from them again. Wonderful team!

The sales and service team at Colchester where excellent. They explained everything to a very high level. The vehicle on collection could have been cleaner, in my opinion. ( attention in the detail ) Minor issue with the sunroof resolved very easily and swiftly thanks again to the team. The Vehicle has proven to be an excellent choice. Very Pleased.😀

Ian Elwiss was excellent from start to finish.

Very helpful, patient and informative sales people. Allowed me to take my time to make a choice and supportive and efficient with the paperwork

Excellent car with an excellent offer, the transaction was quick and delivery was within a week.

Great service from the branch from Max. Patiently going over all the required documents. We love the car. We had a little problem with scrapes on the door edges but this was quickly rectified.

Sales Team were excellent!

I purchased a one year old M8 convertible. Too complicated to give a full explanation but just to say the total lack of communication from Group 1… complete misunderstanding because messages or emails not checked. Don’t believe the checks were carried on the vehicle as I had to put oil in within 200 miles. I’m sure it won’t happen but I would to discuss their service with the dealer principal.

Very friendly staff, couldn’t do enough.

Excellent level of care and attention to detail. Sales Executive product knowledge also excellent with clear explanations.

Rashid was excellent. He helped me decide on the best spec for what I needed. He kept me informed throughout the process and made sure I had all the crucial information when the car arrived.

Great service and very good informative staff.

Professional and easy purchase, extremely helpful.

I would like to say Jack Goodyear was very efficient nothing was to much trouble a pleasure to deal with a role model for the rest.