The whole package
Affordability, Quality, Location! Love love love that you can collect cars right out the door of the Wellington terminal now

Last reviewed 10 months ago
10 months ago
Fast and friendly service. When you are keen to get on the road, this is exactly what you want.
10 months ago
Awesome staff and whole process was great. No hassles at all.
10 months ago
Good quality cars, EV/hybrid options, professional and knowledgeable staff, good value for money, easy booking process.
Affordability, Quality, Location! Love love love that you can collect cars right out the door of the Wellington terminal now
Everything from the initial booking, to the drop off went smoothly. We were coming to NZ for a funeral and I had to change my flight till two days later. The Go Rental staff were amazing and change the primary driver into my partners name so that he could pick up the vehicle once he arrived in Auckland. All it took was one phone call and minimal stress to organise this. The drop off went even smoother. Your staff were wonderful and at this very stressful time your company provided amazing service, provided solutions and not problems and were very easy to deal with. Thank you again!!
I needed to hire a car on a restricted licence to get to a funeral after being let down by another company. One phone call and all sorted. Within 15 minutes I was on my way. Excellent service.
Brilliant from pick up to drop off - price, service and staff were all outstanding
The option to check in via the Go App prior to arrival was easy and made for a seamless transition when collecting keys. Easy to locate once exiting the Queenstown terminal. Pricing was good and the vehicle was clean and reliable.
Best price I could find online, and really effortless experience with pickup and drop-off!
Excellent service and car was very satisfactory
We picked up the car after hours and there were several drivers listed. The Queenstown office did a great job of issuing the cars. The cars were in good shape, the Chrischurch office also did a good job of processing the car returns.
Fast key collection, friendly staff at the counter. New and clean car.
Stress free, great service
I completed all the paperwork online before the office opened, which made the process quicker. The representative was very knowledgeable of the area and recommended places to go to and see.
Eazy to deal with fair price for a good car thanks guys
Really good experience. Easy to book and pick up. Vehicle in good clean condition. Very useful app for check in. Helpful counter staff.
Everything was perfect from pick up to drop off
GO Rental made hiring a car easy, from booking online, smooth pickup,to its return. No hassle. Hire contract was clear and concise. Highly recommend them.
Good car and good customer service and good value for money
This company is amazing. The people and service are, without exception, outstanding. I always am left wondering what the formula is, to create this. Very impressed.
OMG for great, friendly and efficient service, no one is better than Go Rentals. The shuttle driver is friendly and helps with luggage, the vehicles are clean, reliable and the no fuss pick up and drop off is such a welcome change. Having tried all of the others Go Rentals is a stand out.
5 starts for the service and ease of obtaining and returning the car at Queenstown.
Brand new car, 2024. with only 7K mileage. Friendly shuttle drivers and helpful staff.
Based on analysis of 18 reviews rated 1-2 stars for GO Rentals New Zealand
“Avoid Queenstown Airport Go Rental”
“Ultimately $3000 was charged immediately with plan to refund based on how much it costed to fix the car”
“It seems that Go Rental Queenstown are happy to charge premium prices, happy to request advance online form completio...”
“Had to pay a $3000 bond when picking up car”
“Avoid Queenstown Airport Go Rental”
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GO Rentals New Zealand is a prominent car rental company that offers a wide range of vehicles for hire across the country. Catering to both domestic and international travelers, the company provides an extensive fleet of modern cars, including electric and hybrid options, to accommodate various travel needs. Customers can easily book their rentals online or receive assistance from a knowledgeable team of experts via phone. With over 20 years of experience in the car hire industry, GO Rentals focuses on making the car rental process straightforward and accessible. The company also offers special discounts, such as savings for AA members, enhancing the affordability of their services. By combining a diverse selection of vehicles with user-friendly booking options and customer support, GO Rentals aims to enhance the travel experience for those exploring New Zealand.
GO Rentals New Zealand receives overwhelmingly positive feedback from customers, highlighting the easy booking process and exceptional service provided by the staff. Reviewers frequently mention the fast and friendly service, with many appreciating the helpfulness of the team during vehicle pickup and drop-off. The quality of the cars, including options for EVs and hybrids, is also praised, with many noting that the vehicles are clean and well-maintained. However, some customers express dissatisfaction with the high bond fees, citing experiences where they felt misled about the costs associated with rentals. Additionally, there are complaints regarding issues at specific locations, such as Queenstown Airport, particularly concerning after-hours service. Overall, GO Rentals is regarded as a reliable choice for car rentals, despite a few critical experiences.
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